Student Services Specialist
 Maricopa Community College district | |
long term disability, tuition reimbursement
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 United States, Arizona, Chandler | |
 April 24, 2024 | |
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Student Services Specialist Job ID: 319948 Location: Chandler-Gilbert Comm College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $18.48 - $23.12/hourly, DOE Grade 109 Work Schedule Monday - Friday, 8am - 5pm; ***some evenings and weekends as needed*** Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us
Benefits The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.
Job Summary The Student Services Specialist will be a critical member of the recruitment team; working with local high schools, partner organizations and community initiatives. This includes travel to off campus events as well as on-campus presentations and tours. This role is customer-facing and serves as a liaison for prospective and current students by directing students to their desired degree/program information as well as personnel and services within CGCC. To provide an excellent student experience, this position may also support other enrollment areas such as Admissions, Academic Advisement, Financial Aid, and Early College as needed. Essential Functions 55% - Coordinate, Plan, and Execute on and off campus recruitment events, as well as New Student Orientation. Create and update presentations and informational materials regarding CGCC's degree programs, departments/services and enrollment processes. Outreach utilizing HubSpot (CRM system ) to follow up on inquiries 25% - Provide enrollment services support for Admissions, Academic Advisement, Financial Aid, and Early College both in-person and virtually. 15% - Communicates with students and parents in person; email; virtually; and telephone for both outreach and enrollment services. 5% -Other duties as assigned. Minimum Qualifications Associate's Degree from a regionally accredited institution and one (1) full-time equivalent year of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. OR High School Diploma or GED and three (3) full-time equivalent years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. Desired Qualifications 1. B i-lingual, English & Spanish 2. Experience supporting new student orientation at a college or university 3. Demonstrated experience speaking and presenting to large groups in a public setting 4. Direct experience recruiting students or customers in a educational or business setting 5. One-year minimum experience with technology software such as Conex, CRM, Excel, etc... 6. One-year minimum experience in a high-volume customer service atmosphere Special Working Conditions
How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Apply on or before May 8th, 2024 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit jeid-149443bef08ad9449aa22249f0cb654f | |