Manager of Enterprise Messaging, Collaboration, Identity and Access Management (INFO SYS MGR 1)

Under general direction of the Executive Director-Application Services, this leadership position is primarily responsible for providing management controls, security and regulatory compliance, technical oversight, operational management and strategic technical direction for the EIS Enterprise Messaging and Collaboration (uConnect), Identity and Access Management, and Database Administration teams. This position must work cohesively with departmental and campus level leadership to ensure success and will be responsible for monitoring the effectiveness, development, and execution of major projects. This position interacts directly with UC Davis Health IT, University Office of the President IT, administrative oce department directors, Deans' technology directors, managers & other clients to address their needs effectively. Identies resource needs to meet strategic priorities and/or operational needs. Provides leadership, vision, and guidance in information technology matters. Develops and manages services and policies that enable the campus to effectively and eciently use information technology to meet its goals and strategic objectives.

Apply By Date

May 17, 2024 at 11:59pm PST; Interviews and recruiting process may occur at any time

Minimum Qualifications

• Technical experience to manage a diverse set of applications and services, including identity and access management, active directory, enterprise email, oracle databases, custom developed apps, vendor platform development, and middleware development.
• Technical experience to manage custom applications written in multiple languages such as PHP, Java, Swift, Javascript, Python and HTML.
• Experience with complex computing infrastructure, identity management vendor solutions, web development, cloud services and related technologies.
• Experience managing and supervising large and diverse technical teams.
• Experience meeting customer/client expectations with an emphasis on quality, quantity and timeliness of work.
• Experience learning and evaluating new technologies and recommending the appropriate tools for the problem at hand.
• Interpersonal and written communication skills to communicate with all hierarchical and technical levels in an organization and to prepare and present written and oral reports.

Preferred Qualifications

• Experience with a market leading identity management vendor solution such as Microsoft Identity Management, Okta, or Ping.
• Experience to analyze and evaluate information and situations; ability to create high level scope estimates based on past experiences; ability to create and validate a project plan against the team's technical abilities and throughput.
• Experience to create and validate a project plan against the team's technical abilities and throughput.
• Customer service and business development experience.
• Skill to organize and manage time effectively to meet all task and project goals and to provide timely project reports as requested by clients and management.

Department Description

Enterprise Infrastructure Services (EIS) within Information and Educational Technology (IET) creates, deploys, and manages business, academic, and infrastructure systems. The Manager of Enterprise Messaging, Collaboration, Identity and Access Management manages the uConnect, Identity and Access Management (IAM), and the Database Administration teams within EIS. The enterprise messaging and collaboration team, locally known as "uConnect", supports the campus email systems including Google Workspaces and Office 365, Cloud Storage, Active Directory, and ADFS. The IAM team supports the campus identity stores, provisioning system, people directory, single sign-on, UC Payroll integrations, privileged access management, and multi-factor authentication. The Database Administration team supports a variety of enterprise applications that depend on Oracle databases and security services including the student information system, fund raising, identity management, and other services. The budgets for the units are over one million dollars. This position consults and recommends on these budgets to the Executive Director; the funds include complex allocation of multiple fund types and restrictions covering a wide variety of services and rates.

Position Information

• Salary or Pay Range: $103,500 - 216,500 annually
• Salary Frequency: Monthly
• Salary Grade: 26
• Payroll Title: INFO SYS MGR 1
• Number of Positions: 1
• Appointment Type: Career
• Percentage of Time: 100%
• Shift Hours: Mon - Fri
• Location: Davis, CA
• Union Representation: N/A
• Benefits Eligible: Yes, full benefits
• Hybrid/Remote/On-Site: Locally based, hybrid

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting our

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• 14 paid Holidays annually
• Vacation accrues at 18 days annually
• Sick Leave accrues at 12 days annually
• Continuing Education (CE) allowance and Education Reimbursement Program
• Access to free professional development courses and learning opportunities for personal and professional growth
• Work Life and Wellness program and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found
• UC Davis cares about building a community, which is why we provide resources to enhance as well as (ERGs) to support our staff

Mental Demands

Analytical and Problem Solving, Customer Contact, Detailed Work, Multiple Concurrent Tasks, Verbal Communication, Written Communication

Visual Acuity Requirements

Close Visual Acuity (e.g., viewing a computer screen; using measurement devices)

Physical Demands

Work on a computer for extended periods of time.

Special Requirements

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks. As a condition of employment, you will be required to comply with the University of California , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here.

As you consider joining UC Davis, please explore our , our and for research and education, and our latest efforts to . The advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

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