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Service Foreman

Truck Country, Inc.
401(k)
United States, Michigan, Traverse City
Oct 11, 2024

Duties and Responsibilities:



  • Assign priority to each vehicle Repair Order and select the appropriate Technician
  • Oversee shop workflow
  • Arrange contract repairs when work cannot be performed internally
  • Inspect completed work and documentation
  • Provide training and mentoring to new employees
  • Monitor workspace and employees for Safety compliance
  • Communicate with customers
  • Maintain regular and dependable attendance including working full shift and days scheduled (45 hours a week)



Minimum Qualifications:



  • Previous supervisory experience in Truck Service is preferred
  • Experience with Proceed or other Heavy-Duty Truck DMS
  • Highly effective verbal and written communications
  • Excellent customer service skills and professional demeanor
  • AA degree, technical school degree, or 4 years of related experience preferred
  • Computer skills to include Outlook, Word, Excel, & Repair Order Processing



Truck Country / Stoops Freightliner-Western Star Offers:



  • Competitive Salary
  • Comprehensive Benefit Package
  • 401K Plan with Company Match
  • 80 HRS PTO within the 1st year


Truck Country / Stoops Freightliner-Western Star is one of the largest Freightliner dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.

Truck Country / Stoops Freightliner-Western Star is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family-owned and is operated in the leadership of the McCoy family.

Affirmative Action/Equal Opportunity Employer - Qualified women, minorities and people with disabilities encouraged to apply.

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