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Supervisor Powerplant Component Field Services

Southwest Airlines
401(k)
United States, Texas, Dallas
May 08, 2024
Department: Technical Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Job Summary The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel. The Supervisor Powerplant Component Field Services supports our Purpose by overseeing engine maintenance for powerplant, landing gears, and component maintenance to ensure compliance and quality are in accordance with Southwest procedures and policies. This role also collaborates with Engineering and Technical Operations Teams on the development and implementation of process audits, improvements and policy revisions, and performs reporting duties associated with shop quality performance. The Supervisor Powerplant Component Field Services is a strong People Leader and skilled communicator who looks forward to developing a Team. Additional Details: The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business. U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available. Southwest Airlines is an Equal Opportunity Employer.We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Responsibilities * Provides oversight of outsourced Powerplant, Auxiliary Power Unit, landing gears, and components during maintenance performed at designated Southwest Providers * Reviews component condition, coordinate with SWA Engineering to recommend specific work scopes in accordance with SWA Technical Operations policies, programs and procedures * Reviews and documents removed hardware and associated conditions to SWA Engineering that may aid or affect SWA Engineering specification changes * Ensures work performed at providers is in accordance with Southwest procedures and policies * Performs reporting duties associated with shop Quality performance, and other metrics identified by Leadership * Ensures maintenance data from MX Providers is accurate and compliant to CFRs, and SWA / MX Provider policies, programs and procedures * Performs timely in-process auditing to ensure Maintenance performed at MX Providers is compliant to SWA policies, programs and procedures * Interfaces with SWA Engineering and other Tech Ops Groups, to include SWA vendors, and manufacturers, on technical issues * Provides shop data that may aid with the development of Engineering work specification and contracts * Monitors and analyzes shop trends or reliability that may affect Engineering work specifications and contracts * Serves as Field Services Liaison on projects with Southwest Airlines Planning departments (e.g. Powerplant Planning) on issues related to shop loading at Maintenance Providers * Collect and provide data deliverables as necessary that assess maintenance provider's annual production plan and their ability to execute to plan * Must comply with directives set forth by Sr. Manager of Powerplant and Component Field Services * Must be able to meet any physical ability requirements listed on this description * May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities * Analytical and problem solving skills * Excellent written and verbal communication, presentation and facilitation skills. Ability to think creatively and strategically, and to take a proactive goal-setting approach to continuous improvement * Skilled in having a collaborative and team-oriented working style * Ability to interpret and comprehend aircraft technical documents * Ability to properly manage highly sensitive and confidential information effectively * Ability to assume high level responsibility and demonstrate sound judgement * Knowledge of Southwest Airlines business processes and operational policies and procedures Education High School Diploma or GED Experience Fixed-wing aircraft in maintenance, engineering and/or quality assurance Aircraft fleet retirement and lease return requirements Indirectly leading employees or teams Preferred: A&P license Preferred: Jet engine experience and landing gear experience Physical Abilities Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Pay & Benefits: Competitive market salary from $102,500.00 per year to $113,900.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you'll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit* Explore more Benefits you'll love: Pay amount does not guarantee employment for any particular period of time. 401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits ProfitSharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer.** Please print/save this job description because it won't be available after you apply.