Campus Safety C-Shift Communications Officer (Part Time)

Nazareth University

$15.08 - $20.41 / hr

United States, New York, Rochester

4245 East Avenue (Show on map)

Oct 15, 2024

Position Details

Position Information

Position Title	Campus Safety C-Shift Communications Officer (Part Time)
Position Type	Staff
Requisition Number	21272
Department	Campus Safety
Title of Supervisor	Shift Supervisor
Full-time/ Part-time	Full Time / Part Time
Work Hours per Week	16
Weeks Per Year	52
Months Per Year:	12
Work Days	Friday and Saturdays
Work Hours	11:00 PM - 7:00 AM
End Date (required for Temporary, Per Diem, Independent Contractor/Agency):
Salary Range	$15.08 - $20.41 per hour
Hours and Months	16 hours a week, 12 months a year
Exemption Status	Non-Exempt

Staff Job Description

Job Description Summary	The Communications Officer is an essential employee responsible for coordinating and monitoring the Campus Safety response to address calls for service and emergency situations. The Communications Officer is the primary person interacting with customers on the telephone and in-person and for documenting relevant details into the Computer Aided Dispatch system. The Communications Officer is responsible for performing support functions for the Campus Safety Department including, but not limited to, monitoring of a variety of security and fire alarm systems, issuing new and replacement NazCards, issuing controlled keys/ID cards, and processing and issuing parking permits for the entire University. The Communications Officer is responsible for managing student employees tasked with assisting communication functions. Provides general support to the entire Campus Safety Department. This position is a Campus Security Authority as defined by the Clery Act. Salary Range: $15.08 - $20.41 per hour
Essential Functions	Coordinate and monitor Campus Safety response to address calls for service and emergency situations. Situations include telephone calls, in-person traffic, and monitored security systems. Communicate relevant information to appropriate Campus Safety (and/or emergency) personnel in a concise and timely manner. Perform intake for calls of service (telephone and in-person). Collect and document relevant information details and Campus Safety response in the Computer Added Dispatch (CAD) system. Provides continuous administrative support to the Campus Safety department. Assists in filing appropriate reports and forms for various walk-ups and follow-up requests. Monitors all alarm systems to include fire, security, CCTV, and the personal Safe@Naz alarm system. This includes coordinating and dispatching mutual aid emergency response with various outside agencies (police, fire, ambulance, etc.). Processes and issue parking permits for the entire campus (faculty, staff, students, and visitors). Answer and provide direction for all questions and/or concerns. Assist in troubleshoot issues with technical systems and permit billing. Monitors and operates the campus-wide Card Access system to ensure accurate data and security of the system. Creates and distributes NazCards for new members of the Nazareth Community and replace lost/damaged cards. Coordinates the updating of all campus events on a daily basis to ensure that all staff has accurate and timely information regarding special events, requests, and activities. Responsible for maintaining and issuing Campus fleet vehicle keys, specific room keys, and contractors keys/swipe cards. Maintain documentation of issuing and returning keys/cards. Provide general support to the operations of the Campus Safety Department and other duties as assigned.
Required Education, Experience, Technology Applications and Skills	High School diploma, with two years experience in customer service or equivalent experience. 2 years experience in customer service or equivalent.
Preferred Education, Experience, Technology Applications and Skills	2 + years experience in customer service.
Supervisory Responsibilities	May provide oversight for one or more student workers, including graduate assistants.
Physical Requirements	Ability to patrol, walk, lift, drive and stand for extended periods of time.
Equipment to be used	Communication equipment (radio); standard office equipment.

Posting Detail Information

Posting Date	01/31/2024
Closing Date
EEO Statement
Special Instructions to Applicants	Nazareth University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage individuals from all backgrounds to apply.
Quick Link	https://jobs.naz.edu/postings/3798