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Associate Business Support Analyst
Puget Sound Energy | |
life insurance, paid time off, paid holidays, 401(k), retirement plan | |
United States, Washington, Bothell | |
19900 North Creek Parkway (Show on map) | |
May 15, 2024 | |
Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE'sNew Product Developmentteam is looking for qualified candidates to fill anopenAssociate Business Support Analystposition! Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process. Job Description
PSE's Pole Services team is part of the Customer Energy Innovation department which develops new energy products and services to meet customer needs. The Pole Services group specifically engages with PSE's municipal, telecommunications and construction development customers interested in street and area lighting, communication siting, wireless, wireline and other pole related services. Additionally this team is responsible for developing new smart city infrastructure opportunities that will leverage PSE's vertical pole assets. The Associate Business Support Analyst plays an integral role on this team by coordinating support activities to meet the needs of customers, including but not limited to; coordinating research and resolution of customer billing issues; responding to and resolving customer questions; reference contracts and apply contract interpretations into billing practices; process annual pole rental billing documents. Review annual rent payments and ensure application to proper sites and contract accounts; validate wireless sites annual payment received; work towards decreasing aged receivables, issue pole topping fees. Assist with implementation of process improvement for processes such as, but not limited to: annual pole rent review, annual pole rent payment applications, task usage processes, billing tool improvements. Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety. Job Responsibilities
Minimum Qualifications
Desired Qualifications
Additional Information
Please note: this job posting is one of two that will be used to advertise and fill only one vacancy at the Associate Business Support Analyst or Business Support Analyst level depending on the most qualified applicant across the two job openings posted. Only apply to one of the two job openings based on which level best matches your work experience. Job postings involved with this opening are 4730 and 4726. At PSE we value and respect our employees and provide them opportunities to excel. We offer a competitive compensation and rewards package. The pay range for this position is$55,400.00-$86,000.00, and this position is eligible for annual goals based incentive bonuses. PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year.Detailed benefit overviews can be found on our Career page - Why Work For Us (pse.com). Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy. Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law. Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at jobs@pse.com or 425-462-3017. |