Senior Director, Global People Operations and HRIS

ChargePoint
United States, California, Campbell
Feb 12, 2025
About Us With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world's leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality. Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market. At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us. Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come. Reports To Vice President, People What You Will Be Doing We are seeking a highly motivated People Operations leader, adept at fostering collaboration and a positive work culture with a proven track record of strategic thinking and tactical execution. In this role, your ability to collaborate with the global team will be at the forefront of your success, as you work alongside the VP, People in further advancing the People Team function and Employee Experience. You will lead strategic initiatives, driving complex global projects while fostering daily operational excellence. As an avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding and drive decisions. You're adept at facilitating executive communication, and providing leadership on HR-related matters. You will Lead a team of HR Operations professionals, providing direction, support and enabling their success while increasing the global team's proficiency in all aspects of HR-related operations and systems such as Compliance, Immigration, Global Mobility, Benefits operations, Audits and other core HR operations and HRIS functions. Develop & implement an innovative and scalable Global People Operations strategy, optimizing HRIS effectiveness, automation, global processes and HR tools- ensuring they are updated and documented regularly, end users are trained while enhancing employee experience. Build out the shared service center to support global processes. Stay current with innovative People practices and continue to implement best-in class practices to improve our HR systems, operations effectiveness, as well as local, regional and global compliance requirements to ensure alignment of operational service delivery and processes. Function as an internal consultant for People Business Partners, Talent and Compensation teams, and business leaders when required. Create a high-performance culture including a consistent approach to service level agreements, key performance indicators, and performance reporting. Manage escalated Compliance issues personally, when required, while providing the team direction and guidance in other instances. Oversee our people data management and lead people analytics and reporting. Ensure accurate and timely updates to all people-related data and provide regular analytics and insights. Help with other HR projects and programs as required. Your Qualifications 15+ years in People Operations or relevant HR roles with 5+ years leading Global People Operations MA in related field or MBA preferred but not required; SPHR/SHRM certification a plus Demonstrated experience driving continuous improvement initiatives in global, fast-moving environments such as streamlining onboarding processes or enhancing employee self-service tools Demonstrated experience in leading and owning complex global projects and project management, change management initiatives, deliverables, and escalations Proven expertise with HRIS redesign Highly proficient in influencing global cross-functional stakeholders and management team members Exceptional knowledge in North America HR compliance and audit requirements, global knowledge is a plus Passion for continuous improvement, driving effectiveness and efficiency Strong service and delivery excellence mindset Ability to adapt with unexpected changes and deal with ambiguity Impeccable judgment and discretionat all times, especially when handling sensitive and confidential information Ability toanticipate market trends and take proactive steps to mitigate risk and/or maximize opportunities Ability to direct the work of the team with clarity, delegating as appropriate Location Campbell, CA ChargePoint is committed to fair and equitable compensation practices. The targeted US salary range for roles at this operating level is $180,000 to $240,000. This range represents base salary and does not reflect equity, benefits or variable pay where applicable. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications and specific work location. #LI-JH1 We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. If there is a match between your experiences/skills and the Company needs, we will contact you directly. ChargePoint is an equal opportunity employer. Applicants only - Recruiting agencies do not contact.