Field Service Advisor

thyssenkrupp Polysius North America, Inc. specializes in the design and construction of turnkey cement plants. We support cement manufacturers around the world with an extensive portfolio of products and services and sustainable solutions based on more than 150 years of expertise and experience. Our plants and machines use state-of-the-art production processes to conserve resources, minimize environmental impact and deliver maximum performance and efficiency.

A-C Equipment Services, a division of thyssenkrupp Polysius North America, Inc., is engaged in the design, manufacture, installation and service of rotary kilns. Our customer base includes cement manufacturers, paper mills and various other mineral and chemical processing companies located in all parts of the United States.

The Field Service Advisor is responsible for inspecting the mechanical condition and alignment of rotary kilns and mills, making maintenance and repair recommendations, and providing assistance or supervision for equipment installation and repairs.

Essential Duties & Responsibilities:

• Perform on-site measurements and inspections to evaluate rotary kiln and mill condition.
• Analyze measurement data and inspection results.
• Prepare written reports, for customer use, that detail measurement and inspection results and provide the basis for parts and service recommendations.
• Meet with customer representatives, such as engineers or plant managers, to discuss equipment condition and provide recommendations regarding replacement of parts, scheduled maintenance and/or repair needs.
• Guide and advise others in performing equipment installation, inspection, and maintenance.
• Maintain equipment, tools, and work area in a clean and orderly manner.
• This is an advisory position with no direct subordinates. Advisors are occasionally responsible for the day-to-day supervision of A-C Equipment Services or customer maintenance personnel for limited-duration projects.
• Ensure that Company safety policies, including all procedures, rules, and regulations are adhered to at all times.
• Demonstrate a commitment to safety.
• Please note the duties and responsibilities are not an exhaustive list and could change with or without notice. Other duties may be assigned as needed.

Supervisory Responsibilities:

This position will have no direct supervisory responsibilities.

Required Education & Experience:

Bachelor's degree (B.S.) in Mechanical Engineering, Civil Engineering, Engineering Technology or Industrial Technology; and/or 3 years related experience and training; and/or equivalent combination of education and experience.

Required Knowledge & Skills:

• This position requires a strong mechanical aptitude and the ability to read, analyze, and interpret technical data and drawings.
• Effective written and verbal communication skills are required.
• Ability to respond quickly, decisively, and appropriately to equipment problems is very important.
• Computer skills including Microsoft Word and Excel.

Preferred Qualifications:

• Previous experience with rotating equipment (i.e. kilns, mills, etc.).
• Experience in the paper, cement, mining, or mineral industries
• Surveying experience.
• Experience with OSHA or MSHA regulations.
• Ability to speak fluent Spanish is desirable.
• Candidate must possess a valid US passport and driver's license.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.
• The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and extreme heat.
• The work requires using ladders, scaffolding, and catwalks to access elevated areas.
• The noise level in the work environment is sometimes loud.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee frequently is required to walk, stand, and climb.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• While performing the duties of the job, the employee must be able to comply with Company safety procedures (including use of personal protective equipment) at all times.
• Due to the nature of the job, employees are required and must be able to wear personal protective equipment at all times. These include, but are not limited to, steel-toed boots, fall protection, respirators, hearing protection, safety glasses, hard hats, face shields, and face coverings (if mandated).

Travel Demands:

• Up to 75% Travel. This position is based in Milwaukee, WI and requires extensive travel to customer locations throughout the United States. Travel outside the United States including Canada, South America, and Caribbean Islands, may be required but is not routine.

thyssenkrupp Polysius North America, Inc. recognizes and appreciates the exceptional quality of its employees. We are proud to offer challenging jobs with competitive benefits. Employees of tk Polysius receive a variety of financial and personal job benefits. The suite of benefits offered is meant as a supplement to your financial package and adds to your total compensation. Below is a brief summary of benefits which are available to all fulltime employees:

• Medical & Dental Insurance
• Vision Coverage
• Life Insurance - Company Paid
• STD/LTD - Company Paid
• FSA & HSA
• Voluntary Accident
• Hospital Indemnity
• Critical Illness
• Identity Theft Protection
• 401(k) Plan
• Roth IRA
• Supplemental Life & ADD
• Paid Time Off (25 days per year)
• Paid Holidays

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