Summary
Under minimal supervision, responsible for the installing, testing, trouble-shooting and repairing of new and used machinery at various locations.
Essential Functions
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
* Provides strong mechanical, electrical, pneumatic and PLC skills.
* Provides technical guidance on complex issues.
* Displays the importance of safety and quality in every aspect of the job.
* Establishes and maintains effective working relationships with customers, management, associates and vendors.
* Works with vendors and suppliers to identify solutions to equipment problems and identifies improvement opportunities.
* Solves problems and deals with a variety of variables in situations where limited standardization exists.
* Participates in the assembly of new machinery for effective and timely implementation and qualification.
* Investigates and analyzes causes of equipment issues and takes the necessary corrective action.
* Utilizes test equipment and hand tools (both manual & powered) to perform machine adjustments and repairs.
* Learns new technology, both mechanical and electrical.
* Interfaces with customers to help solve product or process related issues.
* Maintains satisfactory attendance, to include timeliness.
* Responsible for understanding and complying with applicable quality, environmental and safety regulatory considerations. If accountable for the work of others, responsible for ensuring their understanding and compliance.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications
* High school diploma or State-issued equivalency certificate plus 7 years of experience in technical customer service, maintenance or sales experience reflecting increasing levels of responsibility.
* Candidates for this position must have a valid driver's license and a safe driving record. Required to obtain a California driver's license or appropriate state driver's license within 30 days of hire.
* Required to work all shifts and weekends as needed.
* Required to travel by air and car.
* Required to lift and move up to 50 pounds.
Preferred Qualifications
* Experience with stainless steel welding and fabricating.
* Experience with winery equipment.
* Experience understanding customer needs and specification development.
* Experience interfacing with customers directly to identify and solve product issues, write service call reports and communicate customer status.
* Possess strong verbal and written communication skills.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit. The employee is required to stand, walk, use hands to finger, handle or feel and reach with hands and arms. Specific vision abilities required by this job include close vision and distance vision.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Compensation
- Hiring Hourly Rate: $37.98- $44.62.
- Actual compensation amount paid may be lower or higher to be determined by factors other than race and gender such as the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.
Perks & Benefits
- This position includes a competitive benefits package.
- Please clickhereto view our full list of benefits.