Practice Manager - Community Practice Division, Denver Metro

Job Summary:

The Practice Manager is responsible for managing staff, operations, budgets, patient access, and patient, physician, and staff satisfaction. This position assesses current physician practice and daily operations, identifying areas of improvement by working with and reporting to the Regional Director of Clinical Operations and working in a triadic partnership with the practice's Medical Director(s) and the department leadership. This position assists in developing plans to expand market share, to promote and maintain high quality care, to expand and improve upon clinical and technical operations, while maintaining top tier patient, physician, and staff satisfaction. This position is also responsible for monitoring financial performance to meet/exceed budgeted targets.

Key Responsibilities:

• Assesses and revises, as necessary, an appropriate staffing/skill mix for the practice and applicable diagnostic and procedural areas.
• Assesses and adjusts exam and procedural room assignments to physicians and Advanced Practice Providers (APPs) to maximize efficiency and improve workflows.
• In collaboration with HR, ambulatory leadership, and physician input, is the final decision maker for all staff hires into the practice.
• Monitors usage and oversees the working order and use of stock supplies.
• Regularly assesses accessibility and efficiency of triage operations and adjusts processes accordingly.
• Regularly assesses front desk operations (reception, registration, scheduling, co-pays, etc.) for accuracy and efficiency and adjusts processes accordingly.
• Ensures that the service expectations of both internal and external customers are met and/or exceeded.

Work Location:

Onsite- this role is expected to work onsite and is located in the Denver Metro

Why Join Us:

Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of opportunities. Specialty areas include, but are not limited to; Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry, and many more!

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers, and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.

The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off - vacation, sick, holidays, and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness.

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community, and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

• Bachelor of Science in Business, Healthcare Administration, or Nursing.
• 5+ years job-related/clinic experience.
  
  
  
  • Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year-for-year basis.
  
  
  
  

Preferred Qualifications:

• Master's degree in Business, Healthcare Administration, or Nursing Administration.
• Ambulatory quality improvement (QI) experience.
• 3+ years of clinic management.
• Management of budget, purchasing, and/or accounting.
• Experience in the use of registry data and quality systems.
• Bilingual, Spanish-speaking.
• Certified Medical Practice Executive (CPME).
• Registered Nurse (RN), State of Colorado.

Conditions of Employment:

• Current Basic Life Support (BLS) for Healthcare Providers issued by the American Heart Association or American Red Cross healthcare provider level CPR certification) or certification within 90 days of hire.
• Maintains all required licensure and certifications for the position.
• Must be able to work in person.
• Must be able to travel to multiple locations.

Knowledge, Skills, and Abilities:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.
• Ability to work within large, complex healthcare systems

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Tracy Lockard, tracy.lockard@cuanschutz.edu

Screening of Applications Begins:

Immediately and continues until the position is filled.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as

$83,171 to $105,793.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.