Chief Customer Officer - GoGo SqueeZ Head of Sales

GoGo Squeez
$500M in sales
sick time, 401(k)
United States, New York, New York
June 09, 2024
Bel, makers of iconic brands including GOGO squeeZ, Babybel, The Laughing Cow, and Boursin is a growing global company thatvalues your contributions, strives to create a sense of belonging for everyone andoffers career growth and development opportunities, as well ascompetitivetotal compensation and meaningful well-being benefits from day one. For All, For Good, our company signature, reflects Bel's commitment to sustainability and healthier and responsible food for all.The company has headquarters in Chicago (Bel Brands USA) and New York City (GoGo Squeez) and operates 5 manufacturing plants in Little Chute, WI; Leitchfield, KY; Brookings, SD; Traverse City, MI; and Nampa, ID. Job Description Summary The Chief Customer Officer will lead the commercial business strategy, setting sales targets and strategic sales plans to meet or exceed company goals and building a high performing sales organization to drive profitable business growth.This role reports directly to the SVP, General Manager of GoGo SqueeZ and is a member of the Fruit Snacking Category Leadership Team serving along with CFO, CMO, VP of Supply Chain, VP HR, & SVP of Manufacturing. This is a #hybrid role (10 days WFH/month), based in New York CityGoGo SqueeZ HQ . Essential Duties and Responsibilities Customer Strategy Development: Lead the development of a comprehensive customer strategy aligned with the company's growth and sustainability objectives. Identify and prioritize customer segments, developing tailored strategies to acquire and retain them. Anticipate changes in the marketplace and modify strategies to deliver results. Convey sales vision, mindset and strategies, translate guidance into local Commercial Strategy. Customer Experience / Advocacy: Accountable for the overall customer experience, ensuring that all touchpoints with the company reflect its brand values and commitment to excellence. Maximize the cost-efficient and value-added impact of Broker Partners Ensure retail and merchandising excellence Act as the voice of customers for both their business and sustainability needs Customer Insights and Analytics: Utilize data and analytics to gain insights into consumer behavior, market & customer trends. Leverage customer insights to drive strategic decision-making with pricing, promotions, portfolio strategies and product innovation. Performance Metrics and Continuous Improvement: Manage P&L impact of organizational decisions with a focus on delivering financial targets Develop and implement detailed annual sales plans with the sales and marketing teams Set clear objectives and KPIs for the sales team to achieve budgeted sales, profitable growth as well as distribution goals Drive continuous improvement efforts & transformation initiatives based on customer feedback and performance metrics, ensure the company remains responsive to evolving customer needs. Leadership & Collaboration: Attract, develop, engage and retain a high performing sales team Drive organizational evolution of sales team and tools to meet high growth objectives Build & maintain trust and long-term strategic relationships with customers and other stakeholders Collaborate with Marketing, HR, Finance, R&D and Supply Chain teams to ensure alignment of decisions and operational excellence in execution Innovation and Growth Opportunities: Identify opportunities for innovation, transformation and growth through the development of joint business plans, new products, activation ideas, and customer engagement strategies. Stay on top of industry trends and market dynamics to capitalize on emerging opportunities. Key Performance Indicators (KPI): Net sales and volume growth Sales margin Forecast accuracy Trade spend efficiency & budget management Price & Promotion effectiveness Distribution and display metrics Core business growth New business development especially in Foodservice (Out-Of-Home) Employee Engagement & other key talent metrics Profit Required Qualifications: Education : Bachelor's degree and/or equivalent experience required; MBA preferred Experience : 20+ years of CPG / food retail sales experience with proven success of driving profitable growth Including at least 5 years of C-Level leadership experience for a team of 30+ sales professionals within an international organization Fast growing companies experience preferred with at least $500M in sales Experience in e-Commerce and Foodservice (Out-Of-Home) required Experience or exposure to Category Manager and Revenue Growth Management preferred Skills : Strong collaboration & communication/interpersonal skills with the ability to work effectively with both internal / external stakeholders and in a complex, multi-functional, global environment. Inclusive leadership with a vision to foster a diverse sales workforce and inspire a team to deliver Bel's performance and sustainability goals A strategic doer : leads by example, is willing to roll up your sleeves to get the work done with your team Proven track record in Sales strategy development and execution. Data-driven decision maker: experienced in monitoring and analyzing sales metrics Is ambitious and delivers outstanding results A change agent with the ability to maintain relationships during a period of transformation Hybrid Working Conditions: Work is performed largely in an office or home office environment. Hours of work will generally be during regular business hours with at least 40 hours a week. At times there will be some variation in work hours due to special projects, deadlines and other concerns. Up to 50% travel is required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Total Rewards: Base Salary range: $300,000 - $350,000 +Bonus 40% 401k Match, +PTO, Sick Days, Medical, Dental, Vision Bel Brands is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status or any other basis protected by applicable federal, state, or local laws. Bel Brands prohibits harassment of applicants or employees based on any of these protected categories. It is also Bel Brand's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Bel Brands is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation or assistance in using the website, please call 312-462-1500. If you think that this job is for you, please click now on the button "Apply".