GME Program Manager, Internal Medicine Residency

Position: GME Program Manager, Internal Medicine Residency

Location: Boston, MA

Schedule: 40 hours per week, Hybrid (3 days on-site/week)

ABOUT BMC:

At Boston Medical Center (BMC), our diverse staff works together for one goal - to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience.

You'll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you'll have the tools you need to take charge of your own practice environment.

POSITION SUMMARY:

The GME Program Manager is responsible for assuring that programs for the education of Internal Medicine residents/fellows are properly organized, well-coordinated, effective, monitored, and in compliance with requirements set by Boston Medical Center (BMC) and by all organizations and agencies (such as the ACGME and the governing RRC). The Program Manager responds to all inquiries related to the training program, and interfaces with appropriate individuals, medical schools, licensing bodies, and affiliated institutions and organizations to obtain all necessary paperwork to onboard and maintain trainees. Provides high level programmatic management, analysis, and interpretation of residency programs through comprehensive knowledge of graduate medical education. Makes recommendations /advises on changes to the program based on anticipated needs, new or changing program and institutional requirements, or other market forces, and oversees implementation of changes.

Program Scope:

The Program Manager supports a large and complex program and is able to step in for other Program Administrators in times of leaves, vacations, or temporary vacancies.

JOB RESPONSIBILITIES:

• Maintains knowledge of ACGME common and specialty-specific program requirements and outstanding skills related to the administrative management of training program(s). Seeks support and guidance from Program Director, GME office, and other Program Administrators as needed.
• Actively participates in and contributes expertise to Program Administrator monthly meetings, and other trainings/events through the GME office. Program Manager serves as an educator and mentor to other Administrators, supporting their training and onboarding, and ensuring consistent application of best practices on the management of training programs across BMC.

Program Administration responsibilities:

• Maintains and updates training program website in partnership with Department and Communications stakeholders.
• Point person for preparing, coordinating, and organizing materials and logistics for program recruitment days as well as orientation for new trainees. Partners with GME Office around hospital-wide orientation. Serves as a liaison for residents regarding benefits and Human Resources issues.
• Works with the Program Directors to ensure compliance with ACGME (and or other governing/credentialing body) guidelines and their programs specialty board guidelines. Assists in preparations for site visits, self-study, and other internal and external review processes.
• In partnership with the GME Office, provides at the elbow support for other Program Administrators who are preparing for a site visit or other internal or external reviews. Partners with GME on standardization and creation of best practices related to management of training programs at BMC.
• Actively maintains accurate conference attendance, duty hours, and other issues related to training program and compiles program documentation and appropriate statistical data.
• Compiles data for Annual Program Evaluations (APE) and assists Program Director with tasks related to the APE and Program Evaluation Committee.
• Maintains up-to-date trainee rotation schedule for the year, including outside rotations, and electives (including rotators from other institutions).
• Manages affiliation agreements and serves as a liaison between BMC and other training sites, and enlists GME Office help when appropriate.
• Maintains/reviews resident's block and assignment schedules, "on-call" schedules; tracks vacation and sick hours; calculates individual resident work hours to ensure compliance with ACGME/RRC guidelines and alerts Program Director of any potential conflicts.
• Coordinates record of training on all residents for annual report to the American Board of Internal Medicine. Assists residents and Program Director with preparation and submission of abstracts, manuscripts, posters, and presentations as needed.
• Prepares and distributes information packages for meetings. Takes and prepares minutes of meetings, as required. Ensures that minutes and other written documents are accurate and professional.
• May initiate responses (such as letters of recommendations, employment verification for loan deferments, etc.) for Program Director's review or may complete and send out responses on their behalf.

Other duties

• Composes high level correspondence, spreadsheets and presentations independently and with professional quality. Edits and proofreads written materials and verifies the validity of data and documents contained in all reports prior to submission.
• Manages and performs all administrative responsibilities related to hiring, licensing, onboarding, and advancement of trainees and communicates with trainees about related requirements, trainings, and processes.
• Completes payroll on a weekly basis utilizing Kronos, accurately reflecting time off, including vacation days and sick days.
• Administrative support to the Program Director and other members of the residency/fellowship leader ship team, and department members as needed

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

• Bachelor's Degree or equivalent combination of formal education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• TAGME certification (or another advanced degree or certification) required within six (6) month of starting the position.

EXPERIENCE:

• 7+ years of relevant experience required. Experience with graduate medical education programs required.
• Previous experience with New Innovations required

KNOWLEDGE AND SKILLS:

• Must be exceptionally organized to multitask, prioritize, and meet deadlines; must be able to keep others organized and on track.
• Strong critical thinking skills, is able to identify issues and offer solutions. Has demonstrated comfort and ability to work independently without direction.
• Leadership skills and ability to be persuasive, encouraging, and motivating with all levels of faculty, administration, and staff
• Excellent attention to detail to maintain accurate and complete records of departmental activities and confidential personnel/training records.
• Advanced analytical skills working with numbers, including payroll and budgetary accounting, and data analysis.
• Strong knowledge of and ability to operate various computer software applications, including Outlook, Word, Excel, and Power Point.

JOB BENEFITS:

• Competitive pay
• Tuition reimbursement and tuition remission programs
• Highly subsidized medical, dental, and vision insurance options
• Career Advancement/Professional Development: Access a wealth of ongoing training and development opportunities that will not only enhance your skills but also expand your knowledge base.

ABOUT THE DEPARTMENT:

As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn't dictate health.

Boston Medical Center is an Equal Opportunity/Affirmative Action Employer.If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail toTalentacquisition@bmc.orgor call617-638-8582to let us know the nature of your request.

Equal Opportunity Employer/Disabled/Veterans