Patient Accounting Coordinator

SCOPE OF POSITION: The Ohio State University Medical Center processes payments from third party payers, government sources, collection agencies and private patients. This position will be responsible for the timely and accurate application of payment postings to the hospitals Patient Accounting system, as well as balancing payment postings to deposits.

POSITION SUMMARY: This position is the primarily liaison with the State of Ohio Attorney Generals Office and vendors handling self pay collection. Primarily responsible for the management of 14 staff, including a Supervisor, as well as student employees. This role has primary responsibility for assuring timely and accurate application of insurance and patient payments to hospital accounts, managing online and mailed credit card payments, timely processing of insurance and patient refunds. This position will be responsible for monitoring department expenses and managing annual budget. This position will also oversee approximately $250M per month in payment postings

to patient accounts. This position will also be responsible for managing and reconciling OSUP patient payment postings.

This position will be a primary contact for Health System Finance and Campus Financial Services office on issues related to Patient Account to GL balancing, and unapplied cash situations. This position will also be the primary contact for the hospitals lockbox and credit card processing operations.

Minimum QualificationsFor Hire: High School Diploma or GED. PC Knowledge and interpersonal, verbal, and written communication. Minimum 6 months experience in customer service or a healthcare environment.