Senior ERP Business Systems Analyst

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.

If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you're ready to take your seat at La-Z-Boy Incorporated.

WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Description:

KEY RESPONSIBILITIES:
* Leads and conducts design, configuration, testing, training, deployment, and support of strategic projects utilizing the defined software development life cycle (SDLC). Identify and recommend areas of process improvements by analyzing industry and company best practices.
* Facilitate requirements gathering/meetings with business partners to gather requirements for IT solutions and identify impacted business processes to help facilitate IT solution integration.
* Ability to evaluate and recommend system solutions within JDE E1 and ancillary solutions that support the business.
* Acts as liaison between departmental end-users, outside vendors, suppliers and I.T. Enhance current system functionality by facilitating business requests and assessing, defining, and documenting solution recommendations.
* Leads business case development, testing and training plans, project plans, and estimates. Manages risks and issues that arise pertaining to assigned platforms.
* Develops functional designs (FDD's) to include logical data model, system interfaces, and security requirements, and reviews with and obtains stakeholder approvals.
* Performs System Testing and reports and tracks issues identified through resolution.
* Develops user acceptance test plans and test scenarios and manages the execution of UAT (User Acceptance Testing). Documents test results, monitors, and reports testing results and status.
* Support production environment by resolving production incidents and providing day to day support and education to system business users.
* Perform first and second level production support for various systems, including analysis and resolution of assigned ServiceNow incidents.
* Work with technical resources to deliver solutions, troubleshoot issues, and identify opportunities for improvement, including error handling and monitoring.
* Ensure proper configuration management is followed for JDE E1 systems.
* Influences and contributes to process and organizational continuous improvements.

SCOPE & IMPACT:
This role supports multiple internal and external systems and technology bases. Responsibilities include support of functional areas across multiple disciplines, and divisions. Communicates statuses and priorities to leadership regularly.

MINIMIUM REQUIREMENTS:
* Bachelor's degree in Computer Science/IT or related field with 4 - 6 years of relevant experience.
* One (1) to three (3) years leadership/supervisory experience
* Ability to effectively work with both technical staff and business process owners
* Demonstrated experience as a Project Manager
* Strong oral and written communication skills, and teamwork and interpersonal skills
* Four (+) years experience with Oracle JDE E1 modules
* Ability to communicate technology terminology at all levels
* Ability to manage multiple complex tasks simultaneously and independently
* Microsoft Office Suite, Visio, SQL, business process modeling
* Travel Required: Up to 15%

PREFERED REQUIREMENTS:
* Master's Degree in Computer Science/IT
* Strong documentation skills
* Experience with HR related systems (i.e., Kronos, Workday)
* Experience with Oracle, MS SQL, or Postgres
* Experience with Java, BRMS, and SoapUI

SUPERVISORY RESPONSIBILITIES: none

PHYSICAL DEMANDS/WORK ENVIRONMENT:
Office environment / no specific or unusual physical or environmental demands. Subject to inside environmental conditions. Not substantially exposed to adverse environmental conditions.

OUR PURPOSE:
We are La-Z-Boy Incorporated. Get comfortable with taking your work personally. Get comfortable with uncompromising quality. Get comfortable with caring about your colleagues and the consumers we serve. When people are comfortable, they are free to be themselves; to be fearless. When people are comfortable, they put others at ease and are more welcoming to different people and perspectives. When people are comfortable, they collaborate in meaningful ways. Being comfortable brings out the best in us.
We believe in the transformational power of comfort

OUR VALUES:
Courage - We aren't afraid to try something new
* We are results oriented and can-do hard things.
* We do what is right.
* We challenge the status quo.

Curiosity - We are relentless in our mission to understand our business and consumers
* We ask questions and explore every opportunity.
* We embrace change.
* We test and learn.

Compassion - We honor our almost 100-year legacy that was built on family
* We lead with empathy in support of each other, our consumers and our communities.
* We foster an inclusive environment.
* We believe in positive intent.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

Weekly Hours:

Work Shift: