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Benefits Operations Specialist - Team Lead (Experienced Level Professional)
Michelin North America | |
United States, South Carolina, Greenville | |
Jul 02, 2024 | |
Benefits Operations Specialist - Team Lead (Experienced Level Professional)
Michelin is hiring! - - - - - - - - - - - - THE OPPORTUNITY This role coordinates a team of Benefits Operations Specialists who provide employee-focused service by using knowledge of Michelin benefits plans to assist employees with benefits-related questions. The Benefits Operations Team Leader collaborates closely with the Benefits Strategy & Operations team and other groups within Michelin, such as Payroll, HRIS, affiliate partners, and Union representatives, to deliver a world-class employee experience. Our US benefits Team takes pride in supporting our diverse workforce and collaborates with our benefits vendor partners. This opportunity is at our North American Corporate Headquarters in Greenville, SC. The successful candidate will be required to travel within North America up to 25%. Greenville is situated just about halfway between Charlotte, North Carolina, and Atlanta, Georgia. Its friendly, growing downtown and surrounding areas are full of year-round activities for all ages. From one-of-a-kind shops, boutiques, and art galleries to museums, tours, and many outdoor activities, Greenville is a fabulous place to visit and live. Our campus features a cafeteria, credit union, trademark store, and health center. Michelin's purpose is to support everyone's right to move freely to find their better way forward. WHAT YOU WILL DO WHAT YOU WILL BRING * Minimum of +2 years leading a team with direct reports in a customer service center environment for a Large Group employer. Certifications/ Willing to be certified in: #LI-HIRINGMICHELIN Inspire Motion for Life: Apply Today! As the leading mobility company, we work with tires, around tires and beyond tires to enable Motion for Life. Dedicated to enhancing our clients' mobility and sustainability, Michelin designs and distributes the most suitable tires, services and solutions for our customers' needs. Michelin provides digital services, maps and guides to help enrich trips and travels and make them unique experiences. Bringing our expertise to new markets, we invest in high-technology materials, 3D printing and hydrogen, to serve a wide a variety of industries-from aerospace to biotech. Headquartered in Greenville, South Carolina, Michelin North America has approximately 23,000 employees and operates 34 production facilities in the United States and Canada. MICHELIN tires have been ranked the #1 Tire Brand across major categories and segments by industry experts and consumers alike. For nearly three decades we've been recognized for our achievements in Customer Satisfaction, Performance, Durability, Technology and Innovation. Michelin cares for the personal and professional development of its employees. We support career advancement through various options, which include: skill and career development, training, career exploration and work with cross-functional teams. We offer the possibility of a varied and fulfilling career path in an environment where unique contributions are valued. Michelin offers 10 Business Resource Groups (BRGs) which are all-inclusive groups created and led by employees who have shared life experiences across various diversity dimensions. Each group supports business strategies and initiatives along with meeting the needs of members. The goal of each group is to help employees feel welcome and included, support employee engagement and encourage professional development. BRGs also provide cross-cultural support, career management resources and opportunities for community involvement. Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at accommodations@michelin.com. This position is not available for immigration sponsorship. Get in the driver's seat and be on your way to a meaningful professional journey! |