SOAR Case Manager

WHO WE ARE...

Newport Mental Health (NMH) is a progressive high-energy organization that uses state of the art person-centered recovery approach to help individuals recover from mental illness and substance use disorders. NMH extends its trauma informed evidence-based services to children, adolescents, families, and adults. Our services vary from outreach, specialized program, mental health, school-based therapy, substance use therapy, community-based therapy, and outpatient clinic.

For more information visit our website: www.newportmentalhealth.org

WHO WE ARE LOOKING FOR...

Mission- Aligned: You are excited to be a part of Newport Mental Health's mission to improve the lives of our clients living and working in Newport County by providing the highest quality of care.

Ally: You intentionally foster belonging, personal growth, and empowerment for all. You're a strong advocate for the BIPOC, LQBTQIA+, Woman, Veteran, and other underrepresented communities.

Solution Orientated: You are driven to think of different approaches to narrow the gap which leads to positive and effective changes.

Time Management: You are a conscious planner and a thoughtful decision maker who adheres to deadlines.

WHAT WE OFFER...

• Excellent Health and Dental Insurance
• Vacation, Sick and Personal time accrued biweekly.
• Up to 11 Paid Holidays
• Retirement program through Mutual of America
• Additional supplemental insurance programs
• Tuition reimbursement
• Mileage reimbursement
• Employer paid life insurance
• Flexible spending account (FSA) and dependent care (DCA) spending accounts.

WHAT YOU WILL BE DOING (ESSENTIAL DUTIES) ...

The SOAR (SSI/SSDI Outreach, Access, and Recovery) Case Manager plays a crucial role in assisting clients with applying for or reinstating state-supported insurance to facilitate access to community-based behavioral health treatment.

Essential Duties:

• Assist clients in navigating and applying for state-supported insurance programs and ensure compliance with relevant federal/state laws and regulations during the application process.
• Collaborate with healthcare providers and community resources to facilitate access to behavioral health treatments.
• Maintain accurate and confidential client records in accordance with HIPAA and other regulatory standards.
• Identify applicants through team meetings, outreach, and referrals from referral sources and community partners.
• Conduct interviews to gather necessary information for SSI/SSDI applications.
• Collect medical records and other required documentation for SSI/SSDI applications.
• Write SOAR Medical Summary Reports for individual applications
• Accompany individuals to appointments at the Social Security Administration
• Coordinate visits to medical doctors, psychiatrists, and other specialists to obtain evidence for the application.
• Coordinate case management services with partners and provide direct case management support as needed.
• Assist the team with administrative tasks when needed.

WHAT WE EXPECT OF YOU...

• Bachelor's degree preferred in public health, health education, or a related field.
• Minimum of two years of experience in benefits administration, insurance coordination, or a similar role within a healthcare or social services setting.
• SOAR certification is preferred. If not currently SOAR certified, NMH will pay for the training and certification
• Solid understanding of public and private benefits systems and state resources.
• Familiarity with federal/state laws, accreditation standards, and regulations governing health care record confidentiality.
• Exceptional interpersonal and communication skills, both verbal and written, with the ability to interact professionally with diverse individuals.
• Compassionate, empathetic, and dedicated to delivering high-quality customer service.
• Self-motivated and capable of working independently, with strong organizational skills and the ability to manage priorities to meet deadlines.
• Possession of a valid Driver's License and reliable transportation.

APPLY NOW

Submitting your application is a great way to learn more about Newport Mental Health. If you have questions about how your experience aligns with our job openings or know someone who would be a great candidate for our job openings, please contact Human Resources:

Human Resources

Newport Mental Health

127 Johnny Cake Hill Road

Middletown, RI 02842

Tel: 401-846-1213

Fax: 401-324-6251

Newport Mental Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.