Measure Technician-LA Territory
 Andersen Corp. | |
life insurance, paid holidays, tuition reimbursement, 401(k), profit sharing
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 United States, California, Torrance | |
 Dec 30, 2024 | |
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Description & Requirements RENEWAL BY ANDERSEN SUMMARY Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for our team members' personal and professional growth, and celebrating our differences. We are committed to an inclusive and diverse workplace where all people feel respected, valued, and driven to realize their full potential. Renewal by Andersen is seeking a high performing Field Measure Technician supporting our LA market, which covers Santa Clarita and the Lancaster/ Palmdale area! The Field Measure Technician will provide superior field support on RbA products by taking technical measurements prior to installation. SERVICE RESPONSIBILITIES: * Service and repair previously installed RbA products; Analyzes customers situations, determine corrective action to be taken and verify the action has fixed the situation is as efficient and cost-effective manner as possible; keep team members informed as needed of customer interactions and actions taken * Follows established Renewal processes, making recommendations for process improvement; keeps current on RbA product and installation process changes; recommends, and may write, technical tips for Renewal installation or service; helps maintain an updated service procedure manual * Keeps service area neat and organized; inventory service stock area of warehouse; request material replenishment as needed; provide detailed information to Customer Service Representatives. * Completes and submits required paperwork that is neat, accurate, thorough, and completed in a timely manner; portrays a professional image with clothing, vehicle, and personal actions within the home; provides a high level of customer satisfaction TECHNICAL MEASURE RESPONSIBILITIES: * Accurately measure dimensions and determine installation processes for windows and doors * Provide installation solutions that match customer expectations of cost effective, installed window and door replacements; adapts product specifications * Confirms details within the quoted sales contract to assure customer expectations are in alignment with product and installation process * Provide accurate measurements and documentation of job-related circumstances in a timely fashion QUALIFICATION AND SKILL REQUIREMENTS: * High school diploma * Valid Driver's License * 2 to 3 years' experience with window installation preferred * Work experience with basic construction techniques; good knowledge of basic construction and building materials; knowledge of the terminology of the industry. * Demonstrated interpersonal communication skills, strong listening & empathy skills * Diagnostic skills: assessment, problem solving and decision making * Organizational skills for managing work schedules, job priorities, and stock levels. * Basic math skills; legible writing. * Initiative; ability to work independently. Flexibility; Willingness to work variable work schedules * CULTURE AND BENEFITS: "Be Orange. Be You" is how we express our belief that by embracing our differences and empowering you, we'll be a stronger team able to accomplish what otherwise wouldn't be possible. This Orange spirit has helped us become the #1 innovative window and door brand* and the one homeowners love the most.** It's also why we're committed to supporting you to approach each day with a bright outlook. Benefits include, and are not limited to: * Medical/Dental/Vision/Life Insurance * Health Savings Account contributions * Paid holidays plus PTO * 401(k) plan & contributions * Professional development and tuition reimbursement opportunities * Charity contributions * Nationwide career opportunities We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today. Salary Information: Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process. Successful candidates in this role are expected to earn $22.67-35.13/hr. plus incentives. In 2024, Andersen has set a profit-sharing target of $4,000 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance. Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. At this time, we not sponsoring candidates for work authorization in this position. Should you independently secure work authorization, please consider reapplying to this position. Posting City:
Torrance, CA | |