DATA CENTER TECH

Air Transport Services Group,Inc.
United States, Ohio, Wilmington
Dec 07, 2024
Description ATSG is a company of exceptional people working together to grow our companies and strengthen our communities. We invest in opportunities that will impact everyone: our employees, our customers, and our communities. ATSG is a leading provider of air cargo transportation and related services. Our customers are domestic and foreign air carriers and other companies that outsource their air cargo lift requirements. We, through our leasing and airline subsidiaries, are the world's largest lessor of freighter aircraft. What you will do: The Data Ceter Tech's role is to ensure that the company's computer systems are operating under normal conditions 24x7. Run daily jobs, perform backup and recovery functions, and answer help desk calls. Enter support tickets to record user help desk calls and resolve them if possible. Provide technical support to users with issues related to desktops, laptops, servers, Windows, Microsoft Office, printers, phones, and networks. Work with users and IT support to restore critical operations to normal. Other duties as assigned. Minimum Qualifications: HS Diploma/GED Minimum 1 year experience supporting desktop and laptop computers, Windows servers, Windows X, MS Office or a minimum of an associate's degree in a related field of study. Ability to work any/all shifts as required. Good verbal and written communication skills. Must have Customer Service skills. Needs to be detail orientated with all tasks. Basic Network knowledge. Basic knowledge of Information technology support. Preferred Skills: Basic Network knowledge. Preferred Information Technology Systems experience. Basic knowledge of Information technology support. Hardware installation. Software Installation. Ability to work on call nights and weekends. Experience with O365 Outlook, Teams, SharePoint. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)