Commercial Product Specialist II, Small Group and Level Funded

Medica's Commercial Product Specialist II, Small Group and Level Funded, is responsible for collaborating with the Commercial Product team and internal departments on the development and deployment of new and existing Small Group and Level Funded products. This role will complete product analysis, implementation activities, research product/program challenges, and identify trends for improvements that are incorporated into a 3-5 year roadmap.

Key Accountabilities:

• Collaborates with Underwriting, Actuary, Legal, and Regulatory teams during the product life cycle
• Develops training materials for brokers and sales teams
• Maintains and updates product grids
• Engages with functional and matrix partners (Regulatory, Legal, Sales, Product, Marketing)
• Enhances product performance and supports growth goals
• Reviews customization requests related to product design
• Conducts market segment research
• Monitors trends using internal and external resources
• Assists with gathering and executing product requirements
• Partners with Underwriting and Actuary teams for rating and pricing
• Considers overall customer experience and product performance
• Collaborates with Product Managers to provide recommendations
• Supports other product segments as needed (Fully Insured, Self-funded)
• Performs other duties as assigned
• Works collaboratively and effectively communicates with the product team
• Identifies process improvements
• Develops templates, workflows, and process documentation

The Product Specialist reports to the Manager of Product for Small Group and Level Funded products and works with internal stakeholders within Actuary, Underwriting, Finance, Legal, Regulatory, Sales, and Marketing.

Qualifications:

• Bachelor's degree or equivalent experience in a related field
• 3+ years of related experience beyond the degree

Additional Experience, Skills, and Abilities:

• Knowledge of Small Group actuarial values, ACA and CMS guidelines, and products
• Understanding of Level Funded cost structure (stop-loss insurance, claims, and admin fees) and products
• Understanding of the overall customer experience and the product performance lifecycle
• Ability to support other product segments
• Ability to perform tactical execution, identify areas of process improvement, and streamline processes
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Detail-oriented
• Strong interpersonal skills, with strong written and verbal communication skills
• Ability to manage competing priorities and meet tight deadlines
• Independent, self-driven professional

This position is a Hub role, which requires an employee to occasionally come onsite to the designated office. Frequency is determined by business need as decided by leadership.

The full salary range for this position is $48,600 - $83,300. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

Hiring range placement is dependent on a variety of considerations such as the candidate's skillset level and competency level of the posted role, in addition to their education and performance history. Further factors include market analysis and internal equity.

Medica's commitment to diversity, equity and inclusion (DEI) includes unifying our workforce through learning and development, recruitment and retention. We consistently communicate the importance of DEI, celebrate achievements, and seek out community partnerships and diverse suppliers that are representative of everyone in our community. We are developing sustainable programs and investing time, talent and resources to ensure that we are living our values. We are an Equal Opportunity/Affirmative Action employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.