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Guest Experience - Rental Technician

Dartmouth College
United States, New Hampshire, Hanover
7 Lebanon Street (Show on map)
Nov 16, 2024
Position Information


Position Title Guest Experience - Rental Technician
Department Dartmouth Skiway
Position Number 0000000
Hiring Range Minimum $16.75/hr
Hiring Range Maximum $16.75/hr
Location of Position
Lyme Center, NH 03769
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Position Purpose
Guide guests through rental process in a friendly and efficient manner. Assist guests with paperwork, equipment fitting and selection while providing excellent guest service.
Required Qualifications

  • Physically capable of performing duties of position
  • Good communication skills
  • Ability to apply customer relations procedures and policies
  • Ability to work outdoors in all kinds of weather conditions
  • Ability to lift 50 pounds regularly


Preferred Qualifications

  • Previous experience in like field preferred, but not required
  • High school graduate or equivalent


FLSA Non-Exempt
Employment Category Temporary Part time
Schedule
Department Contact for Recruitment Inquiries
Department Contact Phone Number
Department Contact for Cover Letter Kimberly Essensa
Contact's Phone Number 646-7666
Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Special Instructions to Applicants
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Quick Link https://searchjobs.dartmouth.edu/postings/74901
Key Accountabilities


Key Accountabilities

  • Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental, including length of rental and return options.
  • Ensure equipment is clean, serviced, and tested according to company standards.
  • Follow all company standards including paperwork, cash management, and loss prevention.
  • Deliver an enthusiastic and professional level of guest service at all times.
  • Adhere to all safety procedures.
  • Maintain all paperwork according to company policy.


-- Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
-- Performs other duties as assigned.
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