Circulation Supervisor

St. John Fisher University is an independent, liberal arts institution that provides a transformative education to approximately 3,800 undergraduate, master's, and doctoral students each year. Across its five Schools, Fisher offers nearly 40 majors in the humanities, social sciences, natural sciences, business, education, and nursing; 11 pre-professional programs; and master's and doctoral programs in business, nursing, education, pharmacy, and public health. The University's residential campus boasts a robust living and learning community and a successful intercollegiate athletics program. Fisher is a community where all are welcome, regardless of religious or cultural background.

The University continues to honor its founders, the Congregation of St. Basil, by embracing their motto, "Teach Me Goodness, Discipline, and Knowledge." We are located in Pittsford, N.Y., seven miles outside of the city of Rochester. The campus is situated on 164 park-like acres-a beautiful setting for a warm, friendly campus community.

Responsible for the smooth functioning of day-to-day operations for the Access Services Department, ensuring a high level of customer service. Reports to the Circulation Coordinator. Primary responsibilities include:

* Staffing the Library Checkout Desk and training/monitoring student workers

* Opening/Closing the Library

* Processing interlibrary loan requests

* High school diploma

* Preferred - Bachelor Degree desirable or equivalent experience

* 2-3 years directly related experience desired (library or customer service)

* Customer service ability and experience.

* Excellent written and verbal communication skills

* Ability to work positively and productively in a team oriented, fast paced changing environment

* Capacity to interact professionally with the public and to work as a team member with other employees

* Supervisory experience (training and monitoring others' work)

* Working knowledge of Microsoft applications

* Ability to be flexible and handle frequent interruptions

* Strong Attention to detail

* Punctuality

* Ability to work night and weekend hours until closing, with flexibility for daytime hours and availability for emergency backup support

Student workers (indirect)

* Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Some lifting and shifting of Library materials
Can be stressful during busy periods
Normal sitting, standing, and walking throughout the course of the day.
Periods of extended computer usage.
Must be able to lift up to 30 pounds - incoming shipments, etc.
Requires dexterity and data entry skills.
Requires noise tolerance of patrons communicating and utilizing the library.
Some nights (until midnight, 2am during finals) and weekends required
Mental Demands:
Ability to think clearly amid changing priorities and circumstances.
Maintain professional attitude and demeanor in difficult situations.
Ability to multitask in a very busy work environment.
Exercise sound judgment.
Maintain high level of confidentiality.

* MS Office Suite (Excel, Word, Outlook, PowerPoint)/Google Suite

* ILLiad Interlibrary Loan software

* Alma Library Software

* PC Software

* Fax

* Printer

* Copier

* Telephone

Part-time, 20-22 hours per week, 12 months per year

It is the policy of St. John Fisher University to provide Equal Employment Opportunity to all employees and applicants for employment in accordance with the applicable federal, state, and local laws governing non-discrimination in employment in each locality in which the University has employees.

The University does not discriminate against applicants or employees in hiring, promotion, termination or the terms and conditions of employment on the basis of race, color, religion, gender, sex, perceived sex, gender identity, gender expression, the status of being transgender, sexual orientation, national origin, citizenship, age, disability, marital status, military status, veteran status, predisposing genetic, characteristics or genetic information, arrest or conviction record, status as a victim of domestic violence, or any other characteristic protected by law.

The Title IX Coordinator is the designated University official with primary responsibility for coordinating compliance with Title IX and related federal and state laws. The Title IX Coordinator, Meg Flaherty, Ph.D., can be reached by phone (585-385-8232), email (titleix@sjfc.edu), in-person in Campus Center 206, or outside of business hours by contacting the Office of Safety and Security (585-385-8111).

The salary range for this role is set based on a variety of factors, including but not limited to internal equity, qualifications, experience, and education. The above hiring range is one component of the University's competitive Total Rewards package which can be viewed here

Please submit a cover letter, resume, and the name and contact information for three professional references.