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Senior Director- Outside Plant

Altice USA
United States, Texas, Plano
Jul 26, 2024
Optimum Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Job Summary The Sr. Director of Outside Plant Operations is responsible for ensuring the efficient and effective delivery of products and services to customers through Network Performance. This includes maintaining the Platform of Choice and overseeing all activities related to HFC and Fiber Networks (both Upstream and Downstream), Network WiFi Installation and Support Maintenance, Outage Restoration, Scheduled Plant Maintenance, Compliance with Federal, State, and Local regulations, and FCC proofs including CLI Measurement, Detection, and Repair. The role requires managing a 24x7 operation capable of performing under adverse conditions and actively managing operating and capital costs while achieving specific service, performance, and project targets. Responsibilities Residency Requirement: The candidate must reside within the coverage area. Strategic Development: Contribute to the development and execution of Engineering/Technical Operations strategy, policies, and procedures for all technicians. Oversight: Oversee the entirety of OSP Engineering within the region. Process and Technology Management: Oversee the development and management of processes, methods, and technologies used by employees and/or third-party vendors. KPI Compliance: Responsible for Regional KPI compliance; develop and implement processes to improve negative trends. Strategic Direction and Planning: Provide overall strategic direction, capital planning, and operational oversight to ensure high levels of engineering support for the company's network systems. Project Management: Work with business leaders to identify high-priority projects, acquire necessary resources, and ensure decision-making aligns with strategic and business objectives. Operational Support: Ensure processes are in place to support regional/local operational teams. Performance Monitoring: Monitor system, plant, and facility health and utilization, driving performance improvements and addressing risks, issues, and concerns. Career Development: Responsible for career architecture development, support, and performance management for all outside plant team members in the region. Relationship Management: Develop and maintain successful relationships with internal and external business units. Qualifications Undergraduate degree and/or NCTI Certification desired. Master's Degree preferred or equivalent experience. An equivalent combination of education and experience may be considered 12+ years of industry experience, with a minimum of 8 years in management, demonstrating increasing levels of responsibility within the organization. At least 5 years of experience managing in an HFC/Fiber Network. Proven successful experience in launching new products and services in the organization. Demonstrated experience in change management and leadership. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. 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