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Business Process Analyst
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![]() United States, New York, Long Island City | |
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Optimum
Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Job Summary
The Business Process Analyst is a highly skilled professional who identifies, analyzes, and improves an organization's business processes. They play a critical role in streamlining operations, boosting efficiency, and driving profitability. This role reports directly to the Sales Enablement Manager of B2C, this team will drive sales volume and revenue growth through finding efficiencies and adding new functionality across the sales cycle from initial customer acquisition to subscription lifetime management. Supported by an expansive cross-departmental team, all processes must consider the needs of stakeholders across Product, Offers, Billing, Engineering, IT, and Marketing to define dynamic experiences as part of an omni-channel sales pipeline both internally and with external sales partners. The chosen candidate will be able to integrate processes across network serviceability, catalog management, audience segmentation, prospecting, order entry, payments, field management, provisioning, and data quality or augmentation. They will enable our sales teams by managing process optimizations and new features for the digital tools they use every day, helping to guide the technical analysts, developers, and platform administrators who will make it real. Understanding the different sales cycles across channels and customer types will be crucial for creating the right targeted experiences appropriate for each sales interaction. Responsibilities
Qualifications
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQfor further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in [Enter State Manually] is$64,260.00-$105,570.00/ year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity. |