The Social Services Case Specialist develops, coordinates and delivers all direct case specialist services to patients and their families assigned to him/her, and performs other duties as directed.
Schedule: Monday - Friday 8:00am - 4:30pm
Job Duties & Responsibilities: Provide social services to patients and their families/significant others:
- Provide pre-admission consultation to community agencies, families, or patients.
- Conduct social services portion of Multi-Disciplinary Assessment Tool within 24 hours of admission.
- Obtain necessary consents for release of information as required by Hospital policy.
- Provide treatment services to the individual, group and family as required by program guidelines.
- Participate/lead patient/family/significant others education sessions.
- Implement goals, objectives and interventions as specified on the Master Treatment Plan within the therapeutic component of the patient's program.
- Use knowledge and skills to collect and review information regarding the patient's status.
- Identify age-specific needs.
- Provide interventions that are appropriate to the age of the patient population served.
- Make follow-up contact with patient as required by program guidelines.
- Work independently with minimal supervision.
Complete assignment and documentation within required time.
- Write clear, concise, and obtainable treatment goals in the treatment plan and weekly reviews for each problem on which Social Services intervenes.
- Rewrite goals as necessary.
- Complete ongoing treatment documentation, as required, in accordance with program guidelines.
- Document patient's treatment status in medical record (progress notes section).
- Update required forms related to discharge plans.
- Document discharge summary, identify patient's progress, presenting problem, current status, and treatment recommendations at discharge.
- Write discharge note at time of discharge.
- Follow through on discharge planning as directed by the case social worker.
- Prepare required written reports as assigned.
- Report and document suspected cases of physical, sexual abuse and/or neglect per Wisconsin law and in accordance with Hospital policy and procedure.
- Prepare required written reports as assigned.
Communicate professionally and accurately.
- Refer to and work with other departments and agencies as needed and in according to Social Services policies.
- Communicate immediately difficult problems with referents, patients, family members/significant others and co-workers to manager of Social Services.
- Keep the manager of Social Services or appropriate supervisor apprised of the situation.
- Ask for supervision to assist with problem resolution, when appropriate.
- Attend and participate in all department meetings as requested.
Be professional.
- Adhere to the Hospital's dress code.
- Adhere to all established standards of practice.
- Comply with Hospital personnel and Social Services department policies and procedures. o Attend all mandatory in-services.
- Participate in Performance Improvement monitoring and evaluation activities, as requested.
- Report any safety hazards promptly to Environmental Services and the manager of Social Services.
- Comply with Hospital's safety program and employee health program.
Additional Job Description: Education/Training Requirements:
- Master's Degree, MS/MSW, required/established completion date for MSW or related mental health field. Completion date must have prior approval from the manager of Social Services and Human Resources director.
- A minimum of three (3) years' experience in a similar capacity in a health care or related area.
- An understanding and thorough knowledge of consultation, the community and its resources, dynamics of human growth and behavior, and intervention skills and techniques.
- Ongoing education in the above areas.
- Current American Heart Association CPR certification or American Red Cross Professional Rescue is required upon hire. Annual re-certification required.
- Formal training in management of the aggressive patient within sixty (60) days of hire/transfer date. Annual re-certification is required.
- Employees at Child/Adolescent Day Treatment programs licensed under HFS *40 are required to have one year of experience working in a clinical setting serving children with mental health disorders.
The System also includes Rogers Behavioral Health Foundation, which supports patient care, programs, and research; and Rogers InHealth, an initiative that works to eliminate the stigma of mental health challenges.
https://rogersbhfoundation.org/
EOE/MFDV
Equal Employment Opportunity and Affirmative Action - Rogers Behavioral Health (rogersbh.org)
Click for more videos below.
Therapist day in the life: intensive outpatient Therapist day in the life: residential adult program With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:
- Health, dental, and vision insurance coverage for you and your family
- 401(k) retirement plan
- Employee share program
- Life/disability insurance
- Flex spending accounts
- Tuition reimbursement
- Health and wellness program
- Employee assistance program (EAP)
Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)
|