Customer Account Analyst (REMOTE/Eastern Time Zone)

Foods people love. Brands people trust. And a career that nourishes your future like no other.

If you're driven by the passion to do something meaningful that changes lives, Nestle is the place for you. Nestle USA is one of seven operating companies that make up Nestle's presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

We're determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

This position is not eligible for Visa Sponsorship.

Nestle Coffee Partners (NCP) is on a mission to elevate how our consumers experience coffee. We elevate everyday coffee moments, spark joy and create connection by delivering the perfect cup. Together, we shape a brighter future, one sip at a time.

With brands like Starbucks, Nescafe, Blue Bottle and Seattle's Best Coffee, our diverse product portfolio is brimming with rich and fulfilling opportunities for motivated individuals passionate about sharing their love of coffee and the moments it creates.Across our organization, we are creating a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Together, we will brew remarkable things.

The Customer Account Analyst will form part of the Nestle Coffee Partners Customer Management team supporting NorthEast Regionals. This role owns the internal communication and building of data analytics to support the team's needs while being responsible for the collaboration and analytical sales work to deliver on our key NCP annual business goals. The position is 100% remote and an Eastern Time Zone location is preferred.

This position is accountable for capturing specific sales data on our business (what) with supportive insights (why) in the tracking of our business, coming with recommendations to the Customer Team with the data and fact-based information to support recommendations. This includes such areas as total BU forecasting, business planning, financial analysis and builds in order to track our business reporting.

Responsibilities:

• Daily/Weekly Reporting-Pulls reports and provide analytics and insights to distribute to key stakeholders.
  • Ad Hoc reporting/analysis as needed to assist with preparation for key internal (e.g. In Market Planning, Quarterly Business Reviews, Account Financial Reviews, etc.) & external meetings (e.g. Joint Business Planning, Monthly Business Reviews, etc.).
• Manage all inputs to Osprey for Northeast Regional accounts and C&S Wholesale:
  • Volume forecast inputs tracking updates of POS.
  • Regular monitoring of forecast in Osprey vs. shipments with clear understanding of building blocks to flag any gaps with both internal team and customer team.
  • Manages trade inputs along with volume forecast in Osprey.
  • Works with pricing team and CAMs to identify and correct LNUC violations
• Customer Forecast Review (CFR) Prep & Presentation: Work with CAMs, Analytics Manager and Director in build out of data and insights. Deliver at monthly cross-functional sales forecasting meeting.
• Work with Acosta and internal partners to manage deductions and keeps trade promotions current within Osprey to enable timely investment decisions
• Support CAM with Customer Plans - Maintain sales plan and offline planners to meet customer objectives while operating within company guidelines
• Project Management - as needed
• Manage multiple competing priorities under demanding time constraints with a focus on driving results
• Strong collaboration with entire cross-functional team in order to deliver business results.
• Collaborate with the director and CAMs on the teams planning process around identifying strategic opportunities, analyzing and aligning with the team's business plans

Requirements:

• 2+ years working with Sales forecast/ Trade funds management (TPM) systems preferred
• 2+ years of experience working with data
• Intermediate/Advane level Excel required.
• Advanced knowledge of PowerPoint, Microsoft Office Excel and proficiency in report building from raw data.
• Ability to convert database downloads to user friendly front end to support decision making.
• Strong time management skills
• Experience working with cross functional financial teams
• Experience working in analyst roles in traditional CPG companies preferred
• High school Diploma required, College BA/BS preferred
• Ability to analyze multiple levels of data from many resources to make productive recommendations
• Experience in influencing decisions utilizing data driven insights.
• Ability to communicate clearly and concisely, both orally and in writing
• Able to handle and manage confidential information when working internal and externally

The approximate pay range for this position is $ 65,000 to $90,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestle Careers (nestlejobs.com).

Requisition ID

310338

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestle. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestle seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestle home.

The Nestle Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

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