Customer Service Representative

Description

Leidos is seeking an individual with specialized training in NASA communications services, who coordinates directly with Mission, Project and Directorates customers to determine what services are required. Through oral and written communications, helps customers create service request for both standard services and custom services. The person has an in-depth knowledge of the NASA service catalog and supporting infrastructure. Capable of using PC tools, websites, and other information management tools to initiate and track to closure, with customers, their specific service requests.

Basic Qualifications

High School & 2 years of experience.

Customer service

Preferred Qualifications

Project Management

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.