Program Assistant II

Monday - Thursday: 10 AM to 5 PM
Fridays: 9:30 AM to 3:30

Schedule adjusted when needed for Saturday classes, an event, or trip coverage.

Lebanon, NH

The Program Assistant coordinates and provides a wide variety of administrative, program, and academic support to the Program Director, the Program Manager and Design, and other colleagues; Study Leaders, Members, and Volunteers to maintain and increase program efficiency; serves as primary contact for members and visitors to the office; expedites and processes work to ensure the smooth day-to-day operation of the office of Osher at Dartmouth.

As a representative of Osher at Dartmouth to our members, instructors, and the general public, is consistently welcoming, encouraging, and informative of the program's mission to our members, instructors, and the general public.

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Communications and Design -
Designs and produces pieces for publication-through a variety of media-that markets Osher at Dartmouth and provides information to its members. Ability to work with photos and images to use in promotional pieces. Works directly with the Program Manager of Marketing and Design to create our weekly e-news, help ensure events and courses alike are being promoted through the various avenues: Valley News calendar, Osher's Facebook page, local town listservs, Dartmouth College events page, and Chamber of Commerce websites.

Office Administration and Communication -
Creates a welcoming environment and friendly reception, serving as primary point of contact for customer service for all Osher members, including volunteers, study leaders, and visitors. Comfortable using Microsoft office programs with a high level of ease converting files to PDF. Coordinates a variety of activities, working with colleagues, to support programs and functions. Ensures physical spaces are organized, shared resources are well-maintained, and that common spaces are utilized effectively. Makes sure staff coverage is provided for all classes (In-Person, Zoom, Hy-Flex).

As part of the OLLI at Dartmouth team, provides efficient logistical support for programs and events that engage our study leaders, members, and colleagues by setting up classroom equipment and assisting instructors with a variety of systems. Works with registration software vendor ProClass to address issues and request improvements. Acts as Office Liaison for program committees as assigned. Assists in running tech cafe's for our members and answering questions.

Support of Curriculum Committee - Assists in recruiting study leaders and keeping up-to-date records of an ongoing list of study leaders.

Assists with maintaining our courses page, events and trips page, and Study Leader page with current data.