Sr. Test Administration Technician

This position assumes a lead role for all day-to-day test administration, proctoring and related record keeping functions for the Testing Center. This position also assists with reporting activities, participates in process development and implementation, provides HSEA testing support to ensure full access to testing for all students and members of the community, supports the College Readiness testing program, and is a primary resource for all other College, Early College, professional certification and high graduation testing functions. This position serves as an alternate representative to professional organizations and on professional committees and task forces.

Classification: Non-Affiliated Hourly

Staff Duration: Full Time 12 months

1. Schedules, administers and proctors a wide variety of tests for OCC students, Workforce and Professional Education (WPE), high school students and other community members, both local and remote, paper/pencil and online; assists in training off-site test administrators and handles all aspects of day-to-day testing activities.

2. Completes and maintains current test administration certifications for all third-party tests as required by test sponsors; works with testing staff to help achieve and maintain certification.

3. Assists immediate manager with budgeting and expense management, including but not limited to fee reconciliations from third-party vendors.

4. Participates in professional organizations related to testing and serves as the College's alternate representative to designated professional organizations and on designated committees and task forces.

5. Provides support for all recruitment and enrollment management activities.

6. Participates in the identification and development of business systems programming specific to testing functions, the development of related policies and procedures to ensure correct interpretation, recording and reporting of test/placement results that impact advising, course selection and registration practices and to ensure test security and integrity.

7. Arranges for appropriate testing accommodations for students with documented disabilities in collaboration with the Office of Disability Services.

8. Related projects and initiatives as assigned.

1. Associates' Degree

2. Three years' experience working in a busy customer service environment handling a high volume of tasks and inquires with a similar level of problem-solving and/or prioritizing.

3. Ability to attain test administration and proctoring certifications within 60 days of hire and maintain renewals as required by vendors/sponsors.

4. Demonstrated proficiency with Microsoft Office Suite and a database system that includes data analysis activities.

1. Bachelors' Degree

2. Prior test administration and proctoring experience.

2. Prior experience working in higher education.

3. Prior experience using student databases such as Colleague, Banner etc.

4. Prior experience working with special needs students.