Senior Technical Optimization Architect

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com/why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com/careers-benefits.

About the Role

Impact you will make

This role serves as a pivotal bridge between product stakeholders and Agile software development teams, requiring a technical understanding of how software applications support operational processes and the fundamental business goals driving those processes. You will leverage your expertise to align business needs with technical solutions, fostering strong stakeholder relationships, and driving process improvements. Collaborating across technology teams and business partners, you will heavily contribute toward the entire enhancement lifecycle of our core platform, ensuring the delivery of high-quality, scalable solutions for our organization. Prior experience in the healthcare industry or B2B applications is a plus, but your ability to quickly learn and adapt to new domains is essential.

What you will do

• Craft detailed user stories in Jira or similar agile lifecycle management tools, translating complex business requirements into actionable tasks for development teams
• Support product processes, logic, and B2B exchanges (including EDI) to analyze production issues, create business cases, and guide project scope
• Build strong relationships with stakeholders at all levels
• Facilitate workshops to gather requirements, document business capabilities, and refine assets as needed.
• Lead cross-functional collaboration and planning to achieve project goals

• Conduct thorough analysis, including use case modeling, data modeling, and process mapping, to understand stakeholder needs and identify improvement opportunities

• Utilize querying tools and relational database knowledge to identify data issues and resolutions
• Leverage data warehouse concepts and experience with data engineering and analysis tools to examine big-data workflows and identify optimization and functional improvement opportunities
• Provide feedback on database designs and software process architecture and translate business requirements into conceptual, logical, and physical data models, driving implementation alongside other architects and technical leaders
• Apply advanced facilitation and process improvement skills to lead process redesigns and support initiatives.
• Mentor and guide other development teams within the department
• Lead the development and execution of strategic optimization projects for applications, aligning them with overall business goals
• Proactively identify opportunities to optimize applications for improved efficiency and user experience
• Identify and champion opportunities for automation and intelligent software replacements for manual optimization tasks
• Identify, assess, and proactively communicate project risks, developing mitigation plans as needed
• Support the implementation of change management initiatives, ensuring smooth transitions for end-users

• Collaborate with QA teams to ensure delivered solutions meet requirements and quality standards

What you will bring

• Bachelor's degree (or equivalent experience) in computer science, information systems, business, or a related field
• 7+ years of relevant work experience
• 5+ years of experience in participating in the design and implementation of relational databases, data engineering and analysis processes, and service-oriented or microservice software systems
• Familiarity with Jira or similar agile lifecycle management tools
• Excellent communication and interpersonal skills
• Demonstrated success in remote team working models

FinThrive's Core Values and Expectations

• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.