Software Support Engineer

What You Can Expect

As the Software Support Engineer in Houston, Texas for ENGIE FlexGen (Flexible Generation including Storage, Thermal, and Hydrogen) North America you will be assisting with identifying root causes and resolving issues reported by users. Every day, you will report to the Software Engineering Director supporting the various software applications and systems to operate Battery Energy Storage Systems (BESS) along with a wide range of software support activities.

What You'll Bring

• Bachelor's degree in Computer Science, engineering or related field of study and two (2) years of professional experience designing and implementing database systems; in lieu of a degree, you should have four (4) years of professional experience in which you have gained an understanding of database systems
• Hands on experience interfacing with users to collect information regarding issues encountered with various software systems and applications
• Knowledge of scripting languages such as PERL, Python or similar
• Understanding of software configuration management systems such as Git or Subversion
• Ability to debug software
• Previous experience working in an agile scrum environment
• Ability to recommend enhancements to improve reliability and usability of internally developed applications and systems

Additional Details

• This role is eligible for our hybrid work policy; 3 days a week in the office
• Must be available to travel domestically up to 10% of the time and with the need for some overnight trips
• Must possess a valid U.S. driver's license and clean driving record
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $96,100 - $147,660 USD annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match. But that's not all - we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn't just participating in the Zero-Carbon Transition, we're leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone.

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion. We do so for the benefit of our employees, customers, products and services, and community. ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.