QUALITY MANAGER

Job Responsibilities

This position contributes to the overall quality of the product produced and shipped to the customer including work instruction accuracy, customer satisfaction and overall employee knowledge of quality issues. Further, this position ensures Howmet manufacturing and support systems comply with the standards prescribed in AS9100 and standards established by customers and corporate. The Quality Manager has managerial responsibility for the quality assurance, quality engineering, quality control, MDM, and Nondestructive Testing oversight teams, with additional responsibilities including, but not limited to:

• Promotes the Howmet Engines quality policy and associated objectives
• Ensure the established quality policy is implemented culturally within the plant; comply with regulatory and customer requirements
• Foster continuous improvement
• Establishes measurable quality objectives consistent with business unit and corporate objectives; aligns those objectives with organizational purpose and priorities
• Provides framework for reviewing quality objectives and quality management systems
• Conducts management reviews of quality management systems per Homet Engines business operating procedures
• Maintains and achieves customer satisfaction goals
• Plans and executes continuous improvement activities to improve effectiveness and suitability of quality management systems
• Aligns resources to meet quality management system objectives and continuous improvement activities
• Maintains quality management system integrity during planned system changes
• Establishes and enforces quality management processes as part of an overall system
• Understands and drives compliance to customer quality requirements, and assists in resolution of quality issues
• Functions as primary source of information and communication regarding the effectiveness of the quality management system; regularly solicits input for informal audits and continuous improvement
• Communicates the importance of meeting customer, legal, statutory, regulatory, and internal quality requirements to all levels of the organization
• Informs customers of any significant organizational changes
• Promotes customer awareness throughout the organization
• Recognizes and cultivates the potential in others
• Synthesizes and explains data to influence and lead
• Maintains high attendance record

Job Roles

• Planning--tracks audits and other event-based interventions and ensures involvement of correct parties; coordinates efforts to ensure success; furthers the strength of the system with continuous improvement efforts and measurement; prioritizes well
• Integrity--uncompromising adherence to standards and values; makes judgments based on immutable criteria and empowers others to do the same; protects organizational IP; acts as the conscience of the organization; holds the tension of organizational and customer interests and advocates based on objective data; interprets specifications through the lenses of values, reputation and safety
• Influence without direct authority--provides justification for decisions and direction; presents a compelling case for needed efforts or change to parties with varying interests and priorities; aligns peers and stakeholders to achieve both tangible and anticipated objectives
• Orchestration and coordination--understands the respective functions of the enterprise and how they interact; assesses relative strengths and weaknesses of both system and individual components; capitalizes on organizational and individual strengths to achieve objectives; collaborates with multiple areas of practice to ensure system and product integrity; works toward consistency and alignment when objective data is limited
• Courage and presence--willing to take unpopular stands on behalf of quality, safety and established standards; stops processes when needed; asks for help; advances a culture of transparency and checks and balances; takes immediate action when warranted; proactive in seeking customer approvals; able to make presentations; persuasive
• Analysis--understands cause and effect; able to discern root cause of an issue; can determine the best course of action quickly even if either limited information or multiple inputs exist
• Relationship-oriented--builds trust with team, peers and cross functionally; collaborates and shares decision-making; anticipates needs of internal and external stakeholders and acts in proactive ways to address or mitigate them; negotiates in good faith; thinks win-win; sees self and function as an integral part of the team; acts with respect
• Detail orientation--understands and tracks multiple customer specifications and communicates to internal stakeholders; understands external audit elements and prepares organization and its functions accordingly; implements and oversees final review elements; understands organizational capabilities and matches those to customer requests and requirements; provides easy to follow work instructions; manages coverage schedule
• Perspective--patient within the larger scale of the business; willing to take one step back to take 2 steps forward or "slow down to power up"; focused on continuous improvement, strength of the system, outcomes and indicators
• Communication--listens well and takes multiple perspectives into consideration; articulates priorities and future possibilities clearly and frequently; interacts with operators, managers and customers and customizes approach to each stakeholder group
• Coach/Mentor/Manager--provides direction, review, reassurance, encouragement, challenge, recognition on an individual basis; promotes growth and development in associates; continually assesses and reassesses talent and fit to role based on individual and collective performance

• Four-year Degree Engineering
• Five years' experience in leading a Quality organization

SKILLS AND ABILITIES: Good understanding of financial data. Competent working knowledge of investment casting process, customer specifications and quality systems. Must have interpersonal, project management, basic computer, effective communication, problem solving, leadership, and analytical skills.

Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.