Pre-Analytical Assistant III

• Responsible for all duties of the Pre-Analytical Assistant III; meets or exceeds productivity and quality standards for Pre-Analytical Assistant I and II tasks [when required]; able to recognize and solve more complex problems on a routine basis.
• Demonstrates a basic understanding of how Specimen Processing and Tech Ops impact testing departments and result quality.
• Demonstrates proficiency and understanding of all job duties and SOP's related to the Tech Ops department.
• Demonstrates knowledge and an understanding of what resources are available andis able tofill in for any function within the Tech Ops department as necessary.
• Identifies problems with specimentypesvs test orders, missinginformation, improperly positioned bar code labels, with regard to all work processes within Tech Ops.
• With experience and training,is able toperform basic trouble shooting and resolve problems with automated equipment operation.
• Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test ordering information on translation tables, computer system, and the directory of services.
• Understands complex relationship between test(s) ordered and specimen(s) received.
• Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame.
• Meets quality and productivity standards within 3 months of completingtraining
• Validates and verifies test orders as needed.
• Trains employees in Tech Ops job functions and may provide on-going training.
• Performs result entry as required for TIQ/TNP resolution.
• Adheres to all Quest Diagnostics policies and procedures, including Safety and Compliance.
• Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.
• The Pre-Analytical Assistant III is involved in more complex tasks and responsibilities including but not limited to:
  
  
  
  • Pending Review and Problem Resolution.
  • Automated sortation and aliquoting instrument operation.
  
  
  
  
• The Pre-Analytical Assistant III has mastered all duties of the Pre-AnalyticalAssistant II, andis able to efficiently and effectively work in aself-directed fashion. The person in this position typically has additional responsibilities such as:
  
  
  
  • Possible customer communications
  • Internal training
  • Problem-solving related to special accounts and compliance-relatedissues
  • Pending review and resolution
  • Operation of automated equipment
  • Within 1 year of hire, proficient in processing electronic orders.
  
  
  
  

Required WorkExperience:

Must have at least 3years experiencein a laboratory environment or a production setting.

Preferred Work Experience:

N/A

Physical and Mental Requirements:

N/A

Knowledge:

Medicalbackgroundpreferred which includes medical terminology applicable to a clinical laboratory.

Skills:

Minimal data entry skills

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets