Senior National Account Manager

Dorman Products
United States, Pennsylvania, Colmar
Dec 20, 2024
Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,500 employees across 28 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Publicly traded under the stock ticker DORM, we had revenues surpassing $1.93 billion in 2023. Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman. Job Summary TheSeniorNational Account Manager (NAM) is the primarysalescontact for all assigned categorieswith our largest, most complex account. TheSeniorNAM should serve as the single point of contact for all customer activity, and work as a liaison with Dorman corporate to ensure the account receivesbest in class customer service. This position is a sales leadership role that will have exposure to thehighest-levelexecutives at the customer and Dorman's internal organization. This position is located in Memphis, TN and will require onsite presence. Primary Duties Drivesales, profitability and awareness of Dorman Products with the assigned, high volume, complexaccount, in support of business plan achievement. In an effort to increase sales, work closely with product management to optimize inventory/deployment and manage product lifecycles within existing categoriesand gain new/competitive share in non-supported categories. Lead sales strategy and builds strong cross functional relationships with account and has a highly sophisticated understanding of customer needs and go to market strategy. Partner with the key account to create and deliver upon joint business plans, implement promotional strategies andleadregular line reviews. In order to increase sales,drivedata analysis, reporting and forecasting activitiesandbewell versedinfact-basedsales techniques. Work with customers inmajor customer events, including remote locations, factory visits and potentially attending industry events. Proactivelycommunicate any competitive risks, opportunities and new product ideas back to corporate. Other duties as assigned Qualifications Potential to grow within Dorman in a short time frame (within 12 months) Ability to thrive in an open ended & entrepreneurial environment Ability to change approach based on customer's profile Expertise in Microsoft Office Suite and data analysis Self-starter that thrives in a remote office Fact-based competitive selling experience Ability to travel 20%+of the time Physical Requirement: Capability to lift20 pounds. Working Conditions: While performing the duties of this job, the employee is regularly required to reach, swivel, carry items from one building to another, and speak and actively listen. Noise level is usually moderate. Education / Experience Bachelor's degree in business, automotive technology or a related field required, Master of Business Administration preferred 10+ years of applicable experience 3+ years of demonstrated leadership experience obtained through directpeople management or indirect management of people through cross functional teams / projects Role model and leader in planning and executing successful sales strategies for Dorman's largest and most complex account Experience leading a large & complex retail account Educated in financial analysis capabilities,P&Lresponsibilities and monitoring the performance of publicly traded companies Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V.www.DormanProducts.com #LI-MM1 Nearest Major Market: Memphis Job Segment: MBA, Account Manager, Senior Product Manager, Management, Sales, Automotive, Operations