Research and Intelligence Senior Analyst
Vizient, Inc. | |
United States, Texas, Irving | |
290 East John Carpenter Freeway (Show on map) | |
Sep 09, 2024 | |
When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. Summary: In this role, you will provide advanced analytics for Vizient's Voice of Customer (VoC) Program to include Vizient's Voice of Customer Survey (annual satisfaction study). You will also manage survey operations (distribution, metrics, A/B testing) for the entire Research & Intelligence team. You will utilize databases and extracting contacts from Salesforce, while also analyzing VoC trends using statistical methodology, text analytics, and dashboard creation. You will manage the integration of all VoC data sources and providing comprehensive views of Vizient's customers satisfaction, pain points, and areas of focus. Responsibilities:
Qualifications:
#IDS Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $68,500.00 to $109,700.00.This position is also incentive eligible. Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law. |