Software Implementation Manager

Moffatt & Nichol specializes in large complex waterfront infrastructure projects and is recognized as one of the worldwide leaders in this field. We are actively looking for a Software Implementation Manager to join our IT team. As part of the IT Group, the Software Implementation Manager oversees the deployment and integrations of various software packages. They will manage various software implementations across the firm ranging from small scale implementations to complete ERP systems. They will also ensure alignment with both organizational needs and technical requirements. Responsibilities include system evaluation, specification, configuration, data migration, customization, and troubleshooting technical issues throughout the implementation process. This role will be expected to participate in and lead cross-functional teams to ensure seamless integration and provides technical expertise to optimize systems functionality. They will manage a small team of Business System Specialists. This position can sit in any city where Moffatt & Nichol has an office.

About Moffatt & Nichol:

Moffatt & Nichol is a leading U.S.-based global infrastructure advisor specializing in the planning and design of facilities that shape and serve our coastlines, harbors and rivers, as well as an innovator in the transportation complexities associated with the movement of freight. For the 3rd year in a row, Moffatt & Nichol is ranked first in Engineering News-Record for Marine & Port Facilities in the U.S. Additionally, our firm consistently ranks in the Top 100 Pure Designers in the US and the Top 50 Designers in International Markets.

Moffatt & Nichol's professional staff includes engineers, planners, scientists and architects who serve our global client base from offices in Europe, North America, Latin America, and the Pacific Rim. The firm provides clients worldwide with customized service and a level of excellence that have become the firm's hallmark in several primary practice areas - ports and harbors; coastal, environmental and water resources; urban waterfronts and marinas; transportation, bridges and rail; inspection and rehabilitation; and energy.

Duties and responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Lead end-to-end implementation projects for software systems, including project planning, requirements gathering, configuration, testing, training, deployment, and integrations with existing software in use at the firm
• Collaborate with key stakeholders to identify integration requirements and design solutions that seamlessly connect systems with existing software applications, ensuring data integrity and workflow continuity
• Assess the compatibility of software solutions with existing systems, identifying potential integration points, data mapping requirements, and technical dependencies
• Develop and implement integration strategies, leveraging middleware tools, APIs, and custom development as needed to facilitate data exchange and synchronization between disparate systems
• Collaborate with internal IT teams and external vendors to implement and test integration solutions, ensuring adherence to technical standards, security protocols, and performance requirements
• Provide ongoing support and maintenance for integrated systems, monitoring data flows, troubleshooting issues, and implementing enhancements as needed to optimize performance and reliability
• Document integration processes, configurations, and dependencies, maintaining comprehensive documentation to support knowledge transfer and future system enhancements
• Stay abreast of emerging technologies and best practices in integration architecture, sharing insights and recommendations with internal stakeholders to inform strategic decision-making
• Provide leadership, coordination, training and mentoring of their team
• Manage the Business Systems team to coordinate and direct their projects

Other duties:

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications:

• Bachelor's degree in computer science, Information Systems, Engineering, or related field; required
• 10+ years of experience in software implementation, with a focus on ERP level systems such as SAP, Oracle, or Microsoft Dynamics; required
• A minimum of 6 years of team leadership/management of staff; required
• Familiarity with Deltek, Dynamics, Workday, Newforma, PowerBI, Cinchy, BST, ADP or similar systems; preferred
• Proven track record of successfully leading both large-scale and small-scale implementation projects, including integrations with existing software applications
• Deep understanding of integration principles, methodologies, and tools, with hands-on experience implementing integrations between ERP systems and third-party applications
• Strong analytical and problem-solving skills, with the ability to diagnose complex integration issues and develop effective solutions
• Due to client parameters, selected candidate must show (post offer) proof of U.S. citizenship and clear results of a thorough background check that may include but is not limited to credit and criminal history
• All new hires will be required to successfully complete and pass a pre-employment (post offer) background check in compliance with NIST 800-171
• Moffatt & Nichol uses E-Verify and employment is contingent upon the legal ability to obtain employment in the U.S. and to present the required documentation at hire

Base salary range:

$142,249 to $163,869 based on years of experience, level of education obtained, professional registration, and meeting required qualification in job description.

Base salary range only applicable for candidates who will be hired and working in the California, New York City, Colorado, Oregon, or Washington markets.

Physical requirements:

Sedentary for prolonged period of time, interact with clients, and travel occasionally.

Moffatt & Nichol's EEO Statement:

As a global business, Moffatt & Nichol relies on diversity of culture and thought to deliver on our goal of Creative People, Practical Solutions serving our client needs, and ensures nondiscrimination in all activities in accordance with Title VII of the Civil Rights Act of 1964. We continuously seek talented, qualified employees in our world-wide operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. Moffatt & Nichol is proud to be an Equal Employment Opportunity/ Affirmative Action Employer/ Federal Contractor desiring priority referrals of all protected veterans for job openings.

EEO is the LAW

If you need more information or require special assistance for persons with disabilities or limited English proficiency, please contact Human Resources at (562) 590-6500 or TTY/TDD users please call 711.