Part-Time Student, Help Desk Student Aide (5) - Raritan Valley Community College

The RVCC Technology Services department is currently accepting applications for a Part-Time Student, Help Desk Student Aide position. We are looking to hire 5 students to fill the positions.

Essential Duties:

Meet the needs of faculty, staff, and students who visit the help desks on campus.

Answer the help desk phones.

Respond to the help desk email.

Use SmartView ticketing system to create and update help desk tickets, and to track assigned work.

Visit faculty and staff offices to provide techni... more...