Diversion Outreach Professional

You can do the work you love, be your authentic self, and make an impact in the lives of thousands. We believe in a culture rooted in community, collaboration, and growth. As an agency we are inspired by our Mission of bringing hope to life, especially those most in need.

Wage - $74,200 - $79,500

Benefits

* Medical/Dental

* FSA

* 403(b) Retirement

* Additional Voluntary Benefits

* Paid Holidays

* Vacation/Sick Leave

* Education Assistance Program

* Employee Assistance Program

* Longevity awards

Position Summary:

This position will have responsibility for providing direct hospital diversion, jail diversion, and acute crisis services for Catholic Charities. The Crisis Outreach Diversion Professional will have primary responsibility for face-to-face mental health diversion screenings, interventions, and assessments in addition to specific law enforcement first responder duties.

Responsibilities:

Law Enforcement / Jail Diversion

• Law enforcement Liaison acts as Liaison between law enforcement agencies, Jail Administrator and Mental Health Professional, and City/County Prosecutors regarding recommendations for jail diversion services for an identified individual.
• Liaison shall occur between Wenatchee Police Department, East Wenatchee Police Department, Chelan County Sheriff, and Douglas County Sheriff.
• Community Liaison act as liaison to behavioral health and other community social and support services for the continued care of individuals.
• Diversion Monitoring is responsible for monitors diverted or deferred individuals compliance with the approved jail diversion plan and reports status to Director of Mental Health and appropriate Prosecutor.
• Data Collection and reporting identifies Jail Diversion options and track reporting data in collaboration with Jail Mental Health Professional, Crisis Intervention Team, and Catholic Charities Program Evaluation
• Provide monthly updates on diversion activity to North Central Director
• Locates hospital beds for DCR functions or as needed in ITA investigation / detention.
• Crisis Intervention Team First Responder

• Responds to Rivercom or Police requests as CIT liaison
• Assists CIT officers, as available, in CIT interventions and RCW 10.31.110 investigations and diversion activities.
• Identify Regional Support Network mental health involvement and assess eligibility for diversion.
• Coordinate with CIT and Law Enforcement officers to evaluate criminal record for allowable infractions and history of violent acts.
• Makes referrals to DCR's or conducts crisis or ITA investigations as necessary

• Jail Services Screening

• Upon referral from Jail Mental Health Professional, Completes Uniform Jail Services Screening and makes appropriate referral for jail intake and transition services provided by Catholic Charities

• Completes necessary paperwork as required, meeting established timelines and making authorized entries in the medical record; follows all procedures for release of information and maintains complete and accurate, concise records and reports
• Fosters teamwork and cooperation between team members
• Works to understand others on the team and is a cooperative team member who willingly helps others performs related jobs.
• Identifies and prioritizes issues, problems and concerns that need to be addressed and resolved.
• Works to facilitate resolution accordingly including others in the decision making process when appropriate to make independent, effective decisions using available information.
• Maintains confidentiality in accordance with HIPAA regulations and educates individuals on matters requiring informed consent.
• Participates in supervision with North Central Director and multi-disciplinary team staff meetings, training, specialist and psychiatric consultation as indicated/requested and required by supervisor

Hospital Diversion and Support

• ITA - Detention Follow up

• As assigned, meets with individuals on 72 hour and 14 days Involuntary Treatment at Confluence Health Medical Unit One
• Attend and adhere to communication procedures for rounds
• Completes Columbia Suicide Severity Rating Scale, Mini Mental State Exams, and other assessment procedures identified in Joint CFCS MU-1 Operations manual.
• Completes consult notes or other paperwork daily as assigned
• Maintain professional, courteous communication with all levels of staff.

• Rehabilitative Case Management

• Assess MU-1 client readiness for discharge, provide brief, solution focused therapy with the goal of developing discharge and service plans designed to prevent premature readmission to hospital.
• Works with Catholic Charities and other Providers to support creative utilization of community resources; requests staff use of specific assistance as needed to support management of individuals with mental illness in the community.
• Reinforces and supports advance planning and creative utilization of resources to stabilize individuals in Crisis Stabilization or Shelters and reduce length of hospital stays.

• Less Restrictive Setting

• Supports use of engagement and creative problem-solving with individuals and their families in order to facilitate the least restrictive placement that meets the consumers and communitys needs.

Coordinates with Hospital Liaison to ensure coordination with agency staff and the agencys Crisis Services

Works closely with the North Central Director, Hospital Liaison and DCRs to ensure appropriate care alternatives are identified and implemented whenever possible to achieve client stabilization and decrease frequency and length of hospital stays to the extent possible.

Locates Hospital Beds

• Contact psychiatric hospitals, E&Ts, to coordinate transfer of clients to a higher level of care as needed
• Present case histories, coordinate requested assessments, documentation, hospital transfer paperwork
• Communicate and monitor regarding waitlist information
• Supports and models engagement with individuals with serious mental illness
• Encourages staff members use of appropriate treatment options and recovery supports to address and remove potential obstacles to client recovery.

Ensures the implementation of agencys Mental Health guidelines and procedures for individuals served in the crisis system

Advocates for persons served when the need exists

promotes and teaches advocacy skills to staff when needed

Performs other duties as assigned

The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

Physical Requirements:

This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 80% of the time. Position also requires ability to drive with adequate vision.

Non-Physical Requirements:

Education

• Masters degree in Social Work, Mental Health Counseling, Marriage and Family therapy, or one of the social sciences required

Experience

• Minimum of two years experience of Mental Health experience under the supervision of a mental health professional, crisis services, preferred

Special Skills and Abilities Required

• Knowledge of Behavioral Health Care delivery to adults and children
• Knowledge of Jail Diversion processes and procedures
• Ability to work with others to accomplish objectives and achieve expected results
• Knowledge of DCR Protocols
• Strong crisis assessment and stabilization skills
• Possess good verbal and written communication skills for communicating with persons served of all ages and staff
• Recognizes cultural, racial and other issues that impact treatment, relationships, communications, and integrates that knowledge to work effectively with different cultures
• Ability to work independently and as a team member
• Uses a strength based approach with staff and promotes a positive work environment
• Ability to represent the agency in a professional manner within the community

Licensure, Registration, Certification

• Must have or be on track for one of the following WA State licenses:
  
  
  
  • Associate and/or full licensure as a Licensed Mental Health Counselor
  • Licensed Independent Clinical Social Worker
  • Licensed Marriage and Family Therapist, Or
  • Agency Affiliated Counselor License
  
  
  
  
• Recognition as an MHP based on licensure
• First Aid/CPR Certification
• Valid Washington State drivers license and minimum required liability insurance for WA State
• Must be deemed insurable as determined by Catholic Charities' liability insurance provider

Employment is conditional upon:

• Being cleared by criminal background check and fingerprinting when required