Assistant Practice Manager - Primary, Specialty & Immediate Care Clinic, Century City

University of California - Los Angeles Health
medical insurance
United States, California, Century City
Mar 17, 2025
Description In this role, you will report to the Director of Operations and Practice Manager, helping to oversee the business and patient care support functions for the Primary & Immediate Care office in Century City. The assistant practice manager is responsible for staff communications, the call center and patient access, administrative and financial analysis, care coordination of clinical services and communication, space management, clinical outcomes, quality and safety reporting, revenue cycle management, and policy development and deployment. This role will work with the Lead Physician, operation clinic leads/supervisors, Medical Director, and Director of Operations to assure an overall effective operation of clinic. Salary Range: $64,800-$137,600 Annually Qualifications Required: Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training. Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications. Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet. Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds. Working knowledge of medical terminology. Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar. Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system. Working knowledge of major medical insurance plans. Ability to work occasional weekends or evenings as required. Preferred: Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel. Working knowledge of the CareConnect system. Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic. Accounting skills to plan, prepare and analyze revenue and expense budgets.