Senior Engineer, Systems Engineering

Job Purpose

At ICE, we never rest. We are on a mission as a team. We are problem solvers and partners, always starting with our customers to solve their challenges and create opportunities. Our start-up roots keep us nimble, flexible, and moving fast. We take ownership and make decisions. We all work for one company and work together to drive growth across the business. We engage in robust debates to find the best path, and then we move forward as one team. We take pride in what we do, acting with integrity and passion, so that our customers can perform better. We are experts and enthusiasts - combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders. Every day we work toward transforming global markets.

The Senior Engineer, SDLC Infrastructure role is responsible for supporting and maintaining critical SDLC tooling and infrastructure used by our global engineering teams. As part of the larger team, this position helps to establish and enforce standards, recommend and implement solutions, and execute on a number of automation and infrastructure efforts.

Responsibilities

• Administers the tools for build, release/deployment, monitoring and operations as well as troubleshoots and resolves issues.
• Assists in defining automated monitoring, deployment and repair strategies using a wide variety of Ops tools and monitoring platforms
• Makes sure build and deployment processes are following known best practices.
• Assists with the management and performance of the infrastructure and deployment of development tools for applications.
• Evaluates third party software tools and libraries for enterprise needs with risk management.
• Diagnoses, isolates, and debugs application problems and performs problem resolution.
• Monitors systems capacity and performance to allow for scaling of high performance as necessary.
• Performs other duties as required.

Knowledge and Experience

• Proficiency with DevOps tools such as Azure DevOps, Jenkins, Artifactory, UrbanCode or other similar tools
• Experience developing or supporting software applications and build tools
• Experience working in an environment that utilizes CI/CD processes
• Knowledge of source code control tools such as Git (GitLab, GitHub, BitBucket)
• Expertise with monitoring, alerting and incident response tools and performing root cause analysis
• Excellent analytical, decision-making, and problem-solving skills
• Ability to develop partnership-oriented relationships with business executives and functional leaders, especially as it relates to operations and technology
• Must be able to multitask in a fast-paced environment with focus on timeliness, documentation, and communications with peers and business users alike
• Ability to communicate well both verbally and in writing to technical and non-technical audiences of various levels within the enterprise or outside the organization (executives, regulators, clients, etc.)
• Results oriented, business focused, and successful at interfacing across multiple organizational

Desired

• Bachelor's degree in computer science, Information Technology, or a related field.
• Experience managing production operations, including data assurance, monitoring, alerting and notifications
• Moderate experience coding with any combination of Perl, Ruby, Bourne, Python, Java, API's, and others
• Experience with automation tools including but not limited to Ansible, Puppet, Jenkins, Chef, Terraform, or similar

Schedule

This role offers work from home flexibility of 1 day per week.

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status

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