Director - Procurement and Vendor Management COE and Performance Management

GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.

GEHA has one mission: To empower federal workers to be healthy and well.

Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization.

Duties and Responsibilities

• Responsible for the performance and results of VMO COE, TPRM & critical contract oversight
• Maintain strategic vendor alignment with GEHA's goals & initiatives.
• Align with and refine GEHA's vendor management principles, and execute against a cross-functionally vetted strategy (including driving VMO COE, TPRM, contract oversight etc.) to scale vendor operations (support, risk, etc.)
• Lead and develop the assigned VMO functional teams.
• Establish strong, collaborative relationships with key internal and external stakeholders to strategically develop, implement and optimize vendor management processes, tools, and policies to achieve performance objectives while mitigating vendor risk.
• Develop robust vendor relationships to maintain effective communication channels and ensure ongoing alignment across several operations teams.
• Provides strategic and operational support to all VMO through VMO center of excellence.
• Lead discovery and research of new vendors/technologies.
• Manage governance structure and key contacts to ensure the appropriate vendor interaction takes place to support GEHA business operations.
• Oversee monitoring of vendor performance against contractual obligations to ensure overall effectiveness of vendor provided services with the utilization of vendor performance dashboards, scorecards, and/or reports.
• Proactively engage with corporate departments to support initiatives and strategies associated with key metrics for the unique partnership and the growth of that partnership.
• Ensure performance improvement and recovery plans are developed, issued, tracked, and reported.
• Oversee managing the business with guidance on processes and special handling for major expenses that impact federal contracts.
• Manage supplier diversity program and relevant reporting within the organization and externally.

Knowledge, Skills, and Abilities

• A bachelor's degree (MBA or graduate degree preferred)
• 10+ years' experience in strategic sourcing, contract oversight, supplier collaboration, development and compliance while managing direct reports.
• 5+ years' experience working at a health plan preferred
• 5+ years' experience working with a federal contractor preferred
• Outstanding leadership and communication skills
• Strong negotiations experience.
• Good knowledge of supplier or third-party management
• Highly analytical and find comfort in numbers.
• Experience in collecting and analyzing data.
• Creative critical thinking skills

#LI-Remote

Work-at-home requirements

• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
• Latency (ping) response time lower than 80 ms
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan: company match - dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program

Please note that the salary information is a general guideline only. GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization.

GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.