Unit Manager
Position Description Manages a unit within a department. Plans, organizes and develops goals and procedures for the unit. Represent the unit to administrators, outside agencies and others on relevant matters. Supervises subordinate staff.
About the University Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world. About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.
Major/Essential Functions
- Personnel responsibilities to include hiring, training, documenting and evaluating. Hires full-time, student assistants, and temporary staff maintaining appropriate levels according to unit hours of operation while maintaining financial goals. Trains staff in all areas of the operation such as food preparation methods, best practices, use of equipment, sanitation guidelines and safety standards. Evaluate/document team members are adhering to job description expectations, university/department policies and procedures.
- Maintain current knowledge of industry trends and assists in identifying new products. Responsible for receiving food products, inventory rotation, preparation, presentation ensuring proper food safety and sanitation-handling procedures. Directly involved in portion cost, and inventory controls through proper accountability.
- Must be able to perform a wide variety of positions within the area of supervision and obtain and/or fill-in schedules and positions that become vacant at all times, including late-nights and weekends. Monitor concept availability according to customer flow maximizing sales and profits through effective use of resources.
- Financial responsibilities include, but not limited to, ensuring proper cash handling/deposit policies/procedures, submit timely daily/weekly reports as required, and supervise area to achieve maximum financial results by ensuring profitable P&L statements.
- Directly involved in providing and maintaining proper customer service levels by providing necessary feedback and/or responding to customer requests and complaints.
- Attends weekly meetings as scheduled and semi-annual and annual meetings as needed by the university and/or department. Performs additional duties as assigned by the department.
- Supports Hospitality Services mission and vision statements.
Required Qualifications Bachelor's degree plus three years supervisory experience; OR a combination of education and/or supervisory experience to equal seven years.
Preferred Qualifications
- Completed Sanitation Certification course, I.E. ServSafe.
- Valid Texas driver's license and demonstrate inseparability by the university.
- At least five (5) years of experience in retail or university food service management with strong background experience in computerized food management, menu planning and development, quality assurance, and knowledge of foods, basic and advanced food preparation and presentation.
Safety Information Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
Does this position work in a research laboratory? No
Required Attachments Resume / CV
Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.
Schedule Details Variable Work Schedule
Job Group Senior Other Administrative
EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
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