Customer Service Specialist
DeZURIK, Inc. | |
$23.44 - $29.29 / hr | |
life insurance, 401(k) | |
United States, Minnesota, Sartell | |
250 Riverside Avenue North (Show on map) | |
Oct 18, 2024 | |
GENERAL SUMMARY
The Customer Service Specialist is responsible for providing best-in-class customer service and support for DeZURIK representatives and customers. Duties include providing timely lead time and order status to DeZURIK representatives for assigned product line(s), working with internal departments to prioritize and expedite orders, and offering alternative product to meet customer delivery requirements. This position requires strong communication skills, knowledge of DeZURIK product lines, experience with production and inventory control systems, and ability to work under tight deadlines. This position is currently eligible for DeZURIK's hybrid work schedule. PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
EDUCATION AND EXPERIENCE
KNOWLEDGE, SKILLS AND ABILITIES
PHYSICAL DEMANDS
WORKING CONDITIONS Normal manufacturing and office environment. When working occasionally in some shop areas, personal protection equipment (PPE) will be recommended and/or required (safety shoes, safety glasses w/side shields, hearing protection, face shield, gloves, apron and boots). Must have the ability to support extended business hours to meet customer business needs. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. QUALITY Quality encompasses all aspects of DeZURIK, Inc.'s business, and every employee shares the responsibility to prevent the occurrence of any nonconformity relating to product, process and the quality system. All employees have an obligation to identify and record any such nonconformity, and, through designated channels, initiate and recommend solutions. BENEFITS DeZURIK offers a generous benefits package including medical, dental, vision, life insurance, disability, accident, critical illness, and 401(k). Health savings, flexible spending, and dependent care accounts are also available as a part of the benefit package. Holiday pay, PTO, volunteer time, and other paid times off are available. Bonus payments may be available based on individual roles and annual company performance. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications and other job-related factors. #LI-JW1 |