Global Account Manager

Working at Watlow

Are you looking for an opportunity to make a great living and be part of a thriving cross functional community? Watlow is a global technology and manufacturing leader who provides world class engineering expertise through innovative thermal products and systems, enabling our customers to thrive. We are making a positive impact every day as our solutions enrich the lives of people everywhere. We have been providing breakthrough thermal solutions for nearly a century. Our corporate values guide us uncompromisingly to always do the right thing, continually learn and improve, respect everyone and lead with service and humility.

About the Role

As a Global Account Manager (GAM) - Diesel, you will be responsible for developing and implementing a plan of growth (POG) that achieves maximum market share for Watlow products and services. This role works at multiple levels in the customer's organization including the executive level and coordinates multi-channel and global community covering the full extent of the customer including parent, children, subsidiaries, and supply chain. This role is primarily outward looking and is focused on understanding the customer's needs, available opportunities for Watlow and strategic decision-making process. The preferred work location is IA, IL, or MO.

Your Key Responsibilities

• Develops key relations within the customer organization, specifically at the executive or strategic levels.
• Represents one face to Watlow for customer and acts as customer champion across Watlow delivery value streams.
• Owns all aspects of account strategy development via the strategic account plan.
• Leverages the customer focus team to implement the operating system, project management, quality & reliability, cost delivery, customer scorecard and pricing strategies
• Contract negotiation and management facilitation
• Participates in Voice of Customer (VOC) and new product development initiatives.
• Works with the customer focus team to develop and implement price strategies for account.
• Provides high level customer and market inputs to develop forecasting data at most detailed level available for sales, operation, finance and planning process.
• Attends customer performance reviews with effected internal Watlow teams.
• Manages customer supplier performance reviews and participates in periodic business reviews.
• Ensures the alignment of Watlow's Strategies with those of the customer.
• Establishes overall revenue growth goals and path to achieve them.
• Orchestrates internal global coverage for customer, including coordination of all other roles related to the strategic account plan.

Required Qualifications

• Bachelor's degree in engineering (or technical field)
• Minimum of 10+ years of experience in sales/business development
• Proven growth results with large OEM customers
• Technical sales experience
• Project management experience is a plus
• Leadership experience

Desired Qualifications

• Experience in building executive to senior level customer relationships
• Excellent written and oral customer-facing communication and presentation skills
• Ability to handle multiple projects of varying size and scope.
• Thorough attention to detail and documentation.
• Proactive team player with a desire to build effective working relationships.
• Lean training and experience is a plus
• Willing to travel up to 50%. Travel would be to customer offices and manufacturing facilities in North America, Europe and Asia, and trips to Watlow global manufacturing sites as determined by the operating system.

Benefits: The Watlow Total Compensation Plan

The health, well-being and financial stability of you and your family is a high priority to us. The Watlow Total Rewards Plan includes competitive compensation and a full range of life and career enhancing benefits:

• Annual Achievement Award
• 401(k) plan that includes a company match on your contribution and an annual company contribution that is tied to company performance
• Onsite wellness clinic
• Wellness incentives
• Employee Personal Assistance Program
• Dental, medical, vision and short-term and long-term disability insurance
• Paid holidays, personal time, and vacation
• Parental leave
• Tuition reimbursement

Diversity & Inclusion

We proactively embrace diversity in all its dimensions across our company and cultivate a culture of inclusion and forward thinking that respects and reflects each team member's individual strengths, views, and experiences. Watlow takes pride in being an inclusive equal opportunity employer and considers for employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Please let us know confidentially if you need or require any special accommodations to participate in our recruiting process by emailing us at accommodations@Watlow.com.