Manager, Basic Needs Program (Grant-Funded)

1. Plans, organizes, and manages basic need programs. Establishes local and regional collaborative relationships and partnerships with business entities, community organizations and non-profits, and local educational agencies pertaining to student basic needs; implements and ensures that all grant and partnership agreement rules, contract language, and outcomes are met.
2. Oversees the development of resources, programs, events, and services to support students' basic needs, including housing, food, transportation, health needs, and employment.
3. Plans, organizes, and coordinates the day-to-day activities and services of the Basic Needs Program areas or centers; coordinates with other district student support departments and program areas to connect at risk and in need students to available services, including technological resources; ensures activities and operations comply with basic needs program requirements.
4. Participates in the development and implementation of goals, objectives, policies, and priorities for the basic need program areas; works with leadership and across departments to research, implement, and administer policies, procedures, and adaptive business practices and processes; develops and maintains program standards and processes, and related policies and procedures for program participants and program support staff.
5. Monitors the program budgets and expenditures; makes recommendations regarding allocation of resources and expenditure of funds; ensures that fund spending and purchases are consistent with grant stipulations, community partnership agreements, college and District policies, and applicable guidelines.
6. Selects, trains, supervises, and evaluates the performance of assigned program staff; sets goals and priorities for assigned staff; recommends personnel actions as appropriate.
7. Provides direction to college-wide food pantry, including staffing and work guidance to staff, volunteers, and student workers; ensures ordering, pick up, receiving, and stocking of food items; maintains food quality controls; provides participants and support staff with emergency or supplemental food resources outside of food pantry hours.
8. Plans, organizes, schedules, and conducts orientations, workshops, class presentations, meetings, and other activities related to the basic needs program areas; plans joint events and participates in planning and implementation meetings with other college and District departments and programs, and business and community representatives; arranges and confirms speakers and ensures facility reservations, setup and other necessary arrangements.
9. Maintains an updated directory of crisis and long-term support services for staff and students to reference, including mental and/or physical health services on and off campus, emergency or long-term housing solutions, financial assistance, and related resources offered by community organizations, county/city agencies, and the District.
10. Serves as a representative on various committees and other basic needs related projects associated with the program; identifies and expands on existing partnerships between departments, colleges, and organizations; ensures students receive support in accessing public benefits base on eligibility.
11. Provides training, information, assistance, referrals, and case management services regarding the basic needs program area to students, staff, and the general public; interprets and explains program applications, policies, procedures, requirements, and restrictions; develops promotional and informational materials for distribution on and off campus.
12. Collects, compiles, tabulates, and records narrative, statistical, and financial data and other information; compiles information from various sources and prepares appropriate reports; utilizes reports, outcomes, and generated data to identify service gaps and works with applicable internal and external partners to bridge gaps between student needs and available resources.
13. Establishes and maintains program records including student records; develops systems and procedures to ensure the appropriate maintenance of complex, interrelated files containing confidential student information.
14. Performs other related duties as assigned that support the objective of the position.
15. Required to abide by all District policies and procedures including Board Policy 3050 - Code of Professional Ethics.

• Knowledge and Skills

1. Requires specialized knowledge of resources to support basic needs.
2. Requires knowledge of student services policies, procedures, and practices in higher education.
3. Requires knowledge of community organizing and support building.
4. Requires interpersonal communications strategies.
5. Requires experience with and sensitivity to physical and psychological barriers affecting student success in higher education.
6. Requires basic management and leadership skills and principles.
7. Requires demonstrated knowledge of and skills to implement diversity, equity, inclusion, and antiracism efforts in an educational setting.
8. Requires basic needs program knowledge and requirements, including screening and evaluation techniques for determining program eligibility and effectiveness.
9. Requires well-developed human relations skills to convey personal and sensitive information to all levels of staff.

• Abilities

1. Requires the ability to perform the essential responsibilities and functions of the position.
2. Requires the ability to prepare clear, complete, and concise records and reports.
3. Requires the ability to understand, interpret, and apply college policies and procedures.
4. Requires the ability to develop procedures and guidelines aligned with the Basic Needs Program goals and to evaluate program outcomes.
5. Requires the ability to communicate effectively, both orally and in writing with a diverse student population and college community.
6. Requires the ability to present to community organizations, students, private partners, and related groups concerning basic need programs.
7. Requires the ability to utilize and leverage technology for communications, data, and reporting.
8. Requires the ability to maintain program budget and expenditure oversight.
9. Requires the ability to effectively communicate with students in distress situations.
10. Requires the ability to establish and maintain effective relationships with students, faculty, staff, and the community.
11. Must be able to supervise and lead staff in a manner which encourages efficiency and teamwork.
12. Requires the ability to analyze situations and adopt effective solutions.

• Physical Abilities

1. The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources.
2. Essential functions will vary by position.
3. As defined by Title I of the Americans with Disabilities Act ("ADA") and California's Fair Employment and Housing Act ("FEHA"), the District shall engage in a timely, good faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law.

• Education and Experience

• Desirable Qualifications
  • Master's degree in Social Work, Public Health, Counseling, Student Affairs or Educational Leadership.
  • Experience creating workshops, programming, or other curriculum around well-being, health, basic needs, or other related areas.
  • Case management experience.
  • Experience working in a college setting or with young adult populations.

• Licenses and Certificates

• Working Conditions

Note: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

This is a grant funded, full-time, 12-months per year classified management position. Continued employment is contingent upon refunding of the grant program. The normal hours of work will be Monday through Friday 8:00 am to 5:00 pm, with the flexibility to occasionally work extended hours and/or weekends, if necessary, to meet the department's needs. The effective date of employment will be arranged with the supervisor. The District provides medical, dental, and vision insurance for the employee and eligible dependents and life insurance for the employee. (Salary Schedule: DG-6)
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 ) The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
Pay Philosophy:
Coast Community College District, through policies, practices, and other benefit programs, delivers a fair and equitable total compensation program that promotes equal employment opportunity, inclusion, and workforce vitality. In general, it is the policy of the District to place new employees at the first step of the salary grade. All movement on the salary schedule will occur July 1 of each year for all classified employees. Application Requirements:
Application materials must be electronically submitted online at http://www.cccd.edu/employment to be considered for employment.

Incomplete applications, application materials submitted by mail, and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable).

A complete application packet includes:

1. A complete Coast Community College District Online Employment Application.
2. Responses to Supplemental Questions (please provide clear and detailed responses, as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, put "see resume" or "N/A", or leave blank).
3. A Cover Letter highlighting your experiences relevant to this position and addressing the minimum and essential qualifications, including your demonstrated evidence of D.E.I.A. (Diversity, Equity, Inclusion, Access). (upload as a separate attachment - PDF recommended).
4. A Current Resume of professional and educational background and experience (upload as a separate attachment - PDF recommended).

Submit an application online at:
http://www.cccd.edu/employment Coast Community College District - Human Resources
1370 Adams Avenue, Costa Mesa, CA 92626

Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance or call 714.438.4716.

*Note: We have a strong focus and importance on D.E.I.A. and Anti-Racism (Diversity, Equity, Inclusion, Accessibility) and will be actively listening, assessing, and evaluating this throughout each stage of the application, recruitment, and interview process.

Submission of all required application information and materials is the responsibility of the applicant. All application materials become the property of the Coast Community College District and will NOT be copied or returned. To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. If you do not know an answer, please indicate so, but do not leave any space blank.

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Please note: Possession of the minimum qualifications does not ensure an interview.

Any documents that you are unable to attach can be emailed to jobs@cccd.edu Emails must clearly indicate the job you are applying to and your full name.

Selection Procedure

• All online applications received by the application deadline will be screened to determine which applicants meet the minimum qualifications as stated in the job announcement. Please note: Possession of the minimum qualifications does not ensure an interview.
• Applicants wishing to apply for more than one position must submit separate application materials for each desired position.
• Applicants who meet the minimum qualifications and who are also deemed to possess the highest committee evaluation will be invited to an interview.
• If any travel is required for an applicant to participate in person during the interview process, this will be done so at the candidate's own expense.
• During the interview, candidates may be asked to conduct a short oral demonstration/presentation on a previously announced topic as well as participate in a writing exercise, or hands-on practical.
• Consideration will also be given to factors in addition to education and experience, including but not limited to professional development, ability to work with others, and commitment to meet student needs.
• The search committee will rate the candidate's responses to the interview questions, the demonstration/presentation, and the applicable writing exercises and/or hands-on practicals. Based on this rating, a number of candidates will be recommended to move forward and will be invited for a second-level interview.
• The hiring manager will conduct reference checks on the final candidate. The district reserves the right to contact the current or most recent employer and to investigate past employment records of applicants selected for interviews.
• The campus President will make the final recommendation for employment to the Board of Trustees.
• The start date will be determined based on the needs of the campus and the conditions of employment as posted in the job announcement/recruitment.
• Applicants who are eliminated from consideration will be notified by email. All applicants are requested to provide an email address in their online application. Candidates should not expect official notification of the status of their candidacy until the Board of Trustees has acted upon the College's recommendation for employment.
• The District reserves the right to extend the deadline, re-advertise the position, or delay filling this position based on the needs of the District and the student population we serve.

Employment Information

• Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
• The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910)
• The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing equity and inclusion goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The SELECTED CANDIDATE is required to complete the following prior to employment:

• Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).
• Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment).
• Present original documents for proof of eligibility to work in the United States including a Social Security Card; (Note: We are unable to sponsor or take over sponsorship of an employment Visa at this time.) AND
• Participate in a new hire onboarding appointment with an Employment Services Representative.

Coast Community College District is an Equal Opportunity Employer
The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information.

The Coast Community College District is a multi-college district that includes Coastline College, Golden West College, and Orange Coast College. The three colleges offer programs in transfer, general education, occupational/technical education, community services, and student support services.

Since its founding in 1947, the Coast Community College District has enjoyed a reputation as one of the leading community college districts in the United States. Governed by a locally elected Board of Trustees, the Coast Community College District plays an important role in the community by responding to the needs of a changing and increasingly diverse population.

Coast Community College District Title IX https://documents.cccd.edu/2023CCCD_ASFSR.pdf (Download PDF reader)

This direct link 2023 Coast Community College District Annual Security And Fire Safety Report (Download PDF reader) is the 2023 Annual Security and Fire Safety Report for Coast Colleges. The crime statistics for calendar years 2019, 2020, and 2021 were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be provided from one of the Campus Safety Offices. Please contact any of the Campus Safety Offices for any questions regarding the report.