Village Ambassador
 Schweitzer Mountain | |
parental leave, paid time off, flex time, 401(k), employee discount
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 United States, Idaho, Sandpoint | |
| 10000 Schweitzer Mountain Road (Show on map) | |
 Sep 26, 2024 | |
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Seasonal (Seasonal)
Thanks for your interest in Schweitzer! We're a community of passionate ski industry pros who work hard and play even harder at Schweitzer. Our team is consistently recognized as some of the friendliest in the biz, and we've worked diligently to craft a culture of inclusivity, respect, and fun! With our master plan as our guide to the future, we're collectively channeling to grow thoughtfully, charting a course of enhancing mountain accessibility and village vibrancy. We look forward to learning more about you and how you can be a part of the Schweitzer difference! PERKS & BENEFITS:
An job outside greeting guests Have you ever been stopped in the grocery store with someone asking where the soup is, and you walked them to the aisle ....but you don't work there? Perhaps you should get paid for your naturally helpful nature! Village ambassadors are one of the first impressions for our guests and so we're looking for folks who like to smile and say "Hello! ". An ambassador may eagerly await the busses to pull up so they can find someone who needs some direction, or they may hang out with the parking crew to answer questions so that the parking crew can continue parking cars. A village ambassador may also find themselves wandering the village looking for rope lines that need tidying up or a parent in need of extra hands. Ambassadors also need to be "in the know" about all of Schweitzer. They need to be ready to answer important questions like "what time are the fireworks" or "when does registration end for racing"? They are the employee that turns up when a guest needs someone handy to walk them to their destination. This team of people work strategic hours, so there are not a whole lot of hours to be had. This is the perfect job for someone who really wants to be part of the Schweitzer team by working a half day, then wants to ski the rest. When not working, Village Ambassadors get to enjoy all that Schweitzer has to offer. Go skiing, try some tubing, or have lunch with your employee discount. Be sure to ask employee services about the other amazing perks that come with working at Schweitzer. We hope you'll consider becoming a part of this fun team! If this sounds like your cup of tea, please read the more official job description below...... POSITION TYPE: Winter seasonal - part time SUPERVISORY: No SUPERVISED BY: Activities Manager Pay: $14/hour JOB SUMMARY: Enhances the guest experience to a #1 level by creating a first and last impression. Greets the guest, provides direction and assistance, and enhances the guest experience beyond the general expectations of a resort. REQUIREMENTS: All Village Ambassadors must be available for weekends. ESSENTIAL FUNCTIONS: Provide excellent customer service to all guests at Schweitzer, primarily in the village area by performing the following: * Provide information of the mountain area as well as the services of Schweitzer Mountain. * Meet and greet guests at their arrival, help with directions, information, a welcoming smile and assistance with gear if necessary. * Provide village communication, direction and support to staff and guests. * Assist parking staff by providing direction to guests exiting vehicles * May help to provide mountain activities which can include snowshoe hikes, campfires, event support, crafts, movies, etc. PHYSICAL DEMANDS: Standing for long periods of time. Exposure to extreme outdoor elements. Helping guests with ski and snowboard gear and equipment. Possible snow shoveling. Possible hauling firewood and starting campfires. Will lift 10 pounds frequently and 50 pounds rarely. JOB SPECIFICATIONS: SKILLS: Outstanding customer service skills. Effective verbal communication skills. Reading, map comprehension and a good memory are all required. ATTRIBUTES: Must be friendly, outgoing, willing to help, physically active and have a positive attitude EDUCATION: English, reading, writing, communication, and basic math. EXPERIENCE: Guest service experience. Outdoor working experience. Winter Sports enthusiast and knowledge of mountain environment preferred. LICENSE: None UNIFORM: Jacket will be provided by employer. Boots, windproof pants in good condition, hat, gloves and eye protection are responsibility of employee. APPEARANCE STANDARDS: Schweitzer Mountain upholds the following appearance standards: * Jewelry must be kept to a minimum. Jewelry in visible piercings are limited to: * In the facial area (eyebrow or side nostril) which is either a stud or a ring no larger than inch. No rings in noses, please-studs are acceptable. * Only studs or rings smaller than inch can be used on the upper ear. Large hoops or gauges on the lower ear may present a safety issue. * If you have piercings in your mouth/lips/cheeks etc. you will be asked to use a clear nylon stud or other low-visibility item while you are on-duty. * Tattoos: At no time can tattoos that may offend guests or co-workers be visible. * Cosmetics and perfume/cologne should be kept to a minimum * Hair should be worn so as not to cover eyes or facial features. * Facial hair must be kept clean. Please do not start a new beard during the season. * Good personal hygiene should be practiced. MACHINES OR TOOLS OPERATED: Hand-held radios, shovels, drills. JUDGEMENT/ MENTAL COMPLEXITY: moderate BENEFITS: Group 3: See employee handbook. REVIEW SCHEDULE: This position and the person filling it will be evaluated once per season. While this job description is intended to be an accurate reflection of the job requirements, Schweitzer reserves the right to modify, add, remove, or assign other duties as necessary. | |