Foundation and Donor Relations Coordinator

Priority Consideration Date: September 29, 2024

Located in the scenic Puget Sound area with nearby mountain ranges and Mount Rainier in the distance, Tacoma is surrounded by outdoor recreational opportunities such as hiking, boating and camping. Tacoma, Washington has been ranked as one of the most livable cities in the country, due to the increasing career opportunities, cultural diversity and community engagement, just to name a few.

Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution.

We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who:

• Value intellectual curiosity and innovative teaching
• Welcome difference and model respectful interaction with others
• Recognize and honor the important role that diversity brings to an educational community
• Are committed to educating a racially and socioeconomically diverse student population
• Are committed to teaching in a community college setting
• Care deeply about student success
• Intentionally support and promote efforts related to equity, diversity, and inclusion
• Honor TCC's mission promoting equitable access to educational opportunities
• Reflect the diversity of our community

• Foundation Executive Director and Foundation board president in board operational support.
• Fiscal Analyst and Fiscal Specialist in successfully managing resources directed toward the Foundation.
• Marketing Manager and the department to assess and execute marketing needs for the Foundation.
• Financial Aid Office Scholarship Coordinator for the marketing, posting, maintenance, and awarding of Foundation scholarships.

Donor Relations (Stewardship, Acknowledgement, Recognition, Engagement) (55%)
Marketing and Communications Project Management (40%)
Coordinate and manage various communication initiatives to promote the Foundation's mission and opportunities. This includes creating, distributing, evaluating, and updating:

• Annual reports, newsletters, impact reports
• Email communications, website content, and social media presence
• Story collection for promotional purposes
• Donor recognition efforts (e.g., donor walls, named spaces/items)
• Collateral materials (e.g., brochures, thank you cards)
• Presentation materials (e.g., PowerPoints, promotional items)

• New, recurring, major giving, and legacy society campaigns
• Alumni engagement initiatives
• Special campaigns, such as the 60th anniversary celebration and EMS Lab Campaign
• Internal giving programs
• Direct mail campaigns
  • Collaborate with the Foundation Executive Director, Director of Philanthropy, Marketing and other TCC departments, and external contractors to ensure timely completion of projects, alignment with organizational goals, and adherence to the college's graphic standards in marketing and communication needs for the TCC Foundation

• Support special projects and presentations related to Foundation initiatives, including scholarships, fundraisers, and internal TCC events.
• Manage comprehensive event logistics including invitations, RSVPs, seating arrangements, guest registration, day-of event support, and troubleshooting.
• Collaborate with Event Coordinator, College departments, and stakeholders to oversee event budget, purchasing, rentals, facilities coordination, and overall planning.
• Purchase and manage supplies, refreshments, awards, and event-related materials.
• Coordinate with donors, stakeholders, and departments for award nominations, event invitations, and marketing communications.

• Coordinate with budget managers and support staff for Payment Voucher Requests, fund deposits, and donation management.
• Process donations via donor database software, reconcile cash, checks, and credit cards, and manage bank deposits.
• Assist with gift processing information for annual audits, input and track confidential donor information, and reconcile software systems with the Fiscal Analyst.
• Prepare and send correspondence for donation acknowledgements, pledges, gifts-in-kind, and other mailings.

• Coordinate meetings, manage room reservations, and facilitate team recognition.
• Serve as primary customer service contact for stakeholders, handling inquiries and administrative needs.
• Oversee donor communications, manage email correspondence, and support staff transitions.
• Develop and update Foundation policies and procedures as required to ensure efficiency and compliance.

• Keep the Executive Director informed of important matters requiring review or action.
• Assist the Executive Director and Board President with operational support for board activities.
• Coordinate Board meetings, including scheduling, preparing agendas and documents, recording minutes, and managing meeting platforms.
• Manage board communications, including minutes, financial reports, member orientations, and correspondence.

• Create queries and reports for donor correspondence, event planning, grant reporting, fundraising goals, and other data needs.
• Coordinate preparation and compilation of reports and records, ensuring accuracy and timeliness.
• Manage Customer Relationship Management (CRM) systems like Raiser's Edge, Bloomerang, Salesforce, Slate, including maintenance, training, and evaluation.
• Manage and explore capabilities of Awardspring scholarship platform, including donor management and scholarship giving pages.

• Calculate annual scholarship awards based on scholarship agreements.
• Manage Awardspring software, including user access, questions, troubleshooting, and evaluating the Awardspring platform.
• Prepare annual scholarship award summaries for donors and Foundation Board.
• Generate scholarship information for reporting purposes.
• Educate students, faculty, staff, and community about Foundation Scholarships through presentations and workshops, and explore additional opportunities to increase awareness and funding for scholarships.
• Support students throughout the scholarship application, awarding, and post-acceptance processes.
• Serve as liaison between TCC Foundation and Financial Aid Office Scholarship Coordinator.
• Assist in creating, updating, and maintaining scholarship policies and procedures.

• Utilize CRM data, historical records, search engines, social media, and specialized software (e.g., WealthEngine, iWave, DonorSearch) to compile comprehensive reports.
• Be knowledgeable and communicate regarding prospect research best practices.
• Provide reports in both hard copy and digital formats as required.

Minimum Qualifications

• Bachelor's Degree from an accredited college or university.
• Experience in donor relations, marketing, event support, operations, prospect research, scholarship coordination, and database management.
• OR equivalent combination of education and experience.
• Proficient with word processing, spreadsheet, database & related business-managed software;
• Understand and have knowledge of foundation, donor relations, and marketing principles and best practices.

• Experience in foundation and donor relations in nonprofit, higher education, or healthcare settings.
• Experience with fundraising and donor records systems, and donor management software, such as Raiser's Edge, Salesforce, Bloomerang, DonorPerfect.
• Experience with scholarship platforms, such as Awardspring.

• Successful completion of a criminal history background check prior to employment.

• Organize and prioritize multiple projects and meet deadline with little supervision.
• Works well under pressure with attention to detail and a high level of accuracy.
• Effectively communicate with current and potential donors, board members and other TCCF staff.
• Experience in prospect research (WealthEngine, DonorSearch, iWave, etc.) and platforms, such as Blackbaud/Raiser's Edge, SalesForce, Bloomerang.
• Actively participates as a member of a team to move the team towards the completion of shared goals.
• Contributes to creating a healthy and positive work environment.
• Establishes and maintains collegial and cooperative work relationships with internal and external partners.
• Appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
• Experience working with diverse populations.
• Experience managing multiple projects and programs.
• Ability to establish and maintain positive working relationships with students, colleagues, donors, staff and other key stakeholders.
• Ability to extract and record data and carry out calculations accurately.
• Excellent verbal and written communication skills.
• Applies clear and explicit ethical principles.
• Proactiveness and leads by curiosity.

Complete application packages must include the following:

1. Tacoma Community College online application form.
2. Resume and cover letter - In your cover letter, describe how your background and experience align with the responsibilities for this position.
3. Copies of unofficial transcripts from all colleges and universities attended.
4. Diversity Statement: At TCC, we celebrate our diverse community, and we believe our people are our greatest asset. We stand for social justice, implement best practices to advance equity, diversity, and inclusion, and collaborate to dismantle systemic racism. Please attach a statement (maximum 750 words) describing how you've demonstrated your commitment to diversity and social justice and how this will inform your work as an academic advisor.