Lead Application Engineer - Oracle Subscription Management & Quote to Cash Systems

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Docusign has recently consolidated our financial systems to the Oracle Cloud ERP, Procurement and Subscription Management suite of applications. We are in the process of scaling our finance applications further and rolling out ERP globally to support Docusign's growth.

As the Lead Finance Applications Engineer you will be responsible for working jointly with the Business Transformation, Enterprise Architecture, Enterprise Applications, Program Management, Docusign Product, Data and Integration teams to provide technology solutions to scale the in Oracle Subscription Management, Quote to Cash systems and other finance processes and related systems.

This position is an individual contributor role reporting to the Sr. Manager of Financial Systems.

Responsibility

• Function as the Lead Application Engineer and collaborate with Enterprise Integration Services, Enterprise Architecture, and Product Management teams to define comprehensive system and business solutions in Oracle Subscription Management and Quote to Cash systems
• Conduct in-depth analysis of business problems, cross-functional project requirements, and new capabilities needed to support business processes
• Evaluate existing business processes, application architecture, and integrations to design, develop, and implement technical solutions
• Configure relevant Oracle modules, design and develop custom extensions and support various testing cycles leading up to User Acceptance Testing (UAT) and final Go Live
• Prepare technical architecture, technical design, and configuration documentation
• Assist with data mapping, error handling, code reviews, testing, defining test scenarios, troubleshooting, and resolution
• Design and develop solutions using tools and methods such as VBCS, Groovy scripting, REST APIs, Postman, OIC, BI Publisher, and SQL
• Negotiate IT commitments, business benefits, technology options, costs, and constraints, and propose alternative solutions to the business
• Maintain and document current and new system process flows and functional and technical specifications
• Educate business partners on how to best engage and collaborate with IT

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Bachelor's degree in Computer Science or a STEM field with relevant IT/ERP experience
• Techno-functional experience with Oracle Cloud Subscription Management (OSS), Pricing configurations, Accounts Receivables, and Production Information Management (PIM)
• 12+ years of experience in IT technical analysis, design, development and implementation of Oracle ERP solutions and custom extensions
• 3+ years of implementation experience with Oracle Cloud Subscription Management, specifically in pricing and usage-based billing, preferably, in a cloud-based (SaaS) subscription model
• Experience with Oracle cloud APIs, Groovy scripting, BI Publisher, OTBI, and FBDI
• Experience with extending Oracle Fusion Cloud applications using tools such as Oracle Integration Cloud (OIC), PL/SQL, VBCS, APEX, Groovy, Java, BPM and Object workflows
• Experience with Jira, Confluence and Project Management tools

Preferred

• Experience on subscription and billing applications like Zuora
• Experience with payment gateways and self service business models
• Hands on experience with Salesforce and Apttus applications
• Expertise in data analysis using SQL and other analytical tools such as Excel and Tableau
• Experience working in a subscription platform that handles B2C transactions
• Experience in Oracle Redwood application, Oracle Digital Assistant
• Excellent verbal and written communication skills as well as receptive listening skills, with ability to convey complex ideas in a clear, concise manner to technical and non-technical audiences
• Strong understanding of the Oracle cloud application landscape, with a willingness to learn and experiment with new technologies
• Strong understanding of subscription business and system processes, including integrating subscription systems with eCommerce systems and other business applications

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $151,800 - $245,150 base salary

Washington and New York (including NYC metro area): $145,800 - $214,350 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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