Sr. Service Engineer, High Voltage Battery

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Responsible for High Voltage Battery serviceability of design and service launch readiness. Collaborate with stakeholders to define aftersales requirements, for the simplification of processes, parts and tooling. Institutionalize problem-solving in program pilot build phases, for readiness of new product launches in field service and remanufacturing operations. The Sr. Service Engineer of High Voltage Battery will work onsite at the Tustin, CA location and report to the Sr. Staff Service Engineer, High Voltage Battery.

• Primarily responsible for High Voltage (HV) Battery serviceability of design, remanufacturing business justification and technical launch planning
• Identify, report and track service concerns identified during virtual development phase -standard tool use, tool clearances, ergonomics, part reuse, mobile repair capability, lifetime cost of service analysis, logical part stacking, repeatability of repair, diagnosability and more
• Define service parts, process, tools, PPE and training requirements for HV Batteries and serviceable sub-components, through field service and remanufacturing operations
• For prototypes and high severity field failure modes, support root cause investigation with cross-functional engineering teams (reliability, hardware, software, manufacturing, etc.)
• Conceive remanufacturing processes for component and system functional testing
• Provide continuous improvement ideas and technical feedback to engineering design, reliability, quality and service teams, without compromise to quality or safety
• Embody a collaborative team spirit and organizational learning, in an ever-changing environment - train, coach and develop colleagues in all directions as you develop a culture of design for serviceability throughout the company

• BS in a relevant engineering discipline, or equivalent experience
• Three years' HV system experience in automotive or comparable industry
• Demonstrated knowledge of foundational engineering topics (e.g., mechanics, physics, metallurgy, manufacturing methods, electronics, software, control systems) within job-related area
• Demonstrated ability to foresee physical issues with virtual products in development
• Proven success championing feature or attribute requirements in a complex, design-focused environment
• Established analytical and problem-solving capabilities, with an intuition for overcoming challenges which are unusual and complex
• Experience with C++, Python, SQL, Linux or similar technologies at a basic/comprehension level is required, and at a level of synthesis is an advantage
• Appropriate interpersonal styles and communication skills, to effectively define and resolve issues with cross-functional teams in a technology-focused environment
• Detail oriented, with the inclination to stop and consider the big picture at critical moments
• Able to travel approximately 10% of the time

Salary Range for California Based Applicants: $107k - $134k (actual compensation will be determined based on experience, location, and other factors permitted by law).

Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

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Please note that we are currently not accepting applications from third party application services.