VoIP Administrator

Abacus Technology is seeking a VoIP Administrator to provide telephone and network support for Columbus AFB. This is a full-time position.

Configure, maintain, troubleshoot, and test all parts of the Cisco VoIP system (Cisco Unified Call Manager and Unity Connection), from end user to the server.
• Configure and maintain additional integrated applications such as the Configuration Accounting Information Retrieval System (CAIRS) and touch maintenance on e911.
• Act as the POC for working with/coordinating with DISA on DSN configurations/troubleshooting Session Border Controllers (SBCs), as well as trunks/T-1s to AT&T, and local units on base that use our phone system as a pass through.
• Assist coworkers in other server and network actions.

3+ years experience supporting VoIP technology and systems. Must be Security+ CE certified. Must hold a Microsoft or Cisco certification or be able to obtain a certification within six months. Cisco Collaboration certification a plus. Experience with Cisco Unified Communications Manager (CUCM) administration and Cisco Unity Connection (CUC). Experience with Cisco UCS and Windows Server 2016/2019 desired. Experience with Putty and CLI. Knowledge of network routing/traffic with Cisco or Juniper preferred. Familiar with best practices as it relates to telephony, network configurations, network security, and server configurations. Knowledge of STIGS desired. Familiar with DISA/DoD/AF regulations, instructions, and guidance. Must be highly motivated, a self-starter and customer oriented with ability to adapt quickly to a rapidly changing environment. Effective interpersonal and communication skills both written and verbal. Must be a US citizen and hold a current Secret clearance.

Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.

EOE/M/F/Vet/Disabled