Operations Manager

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Manager to join our amazing culture. As an Operations Manager, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Operations Manager.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you'll do with "Our Training and Your Experience"

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Manage, oversee and coordinate all aspects of branch operation activities including, but not limited to, the following: operations planning, qualifying potential business, operational review of proposals and bookings.
• Coach, council and train the Operations force to improve individual skills.
• Overall responsibility for customer satisfaction on all installed accounts.
• Overall responsibility for execution of contracts - estimated cost vs. actual cost; review of contracts; supervision of labor and subcontractors; planning and scheduling contracts, preparation of invoices, and collections.
• Performs other duties and responsibilities as requested or required.

What You'll Need

• Strong management skills related to Project Management.
• Leadership Orientation - Actively seeks ways in which to act as a role model, guide, develop and mentor others within the Operations Department; Strong team leadership, team building and facilitation skills.
• Strong financial analytical skills including cost control.
• Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

• Company Holidays and Paid Time Off
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan
• Corporate Social Responsibility Day
• And much more...

Requirements:

Education: College degree, trade school or equivalent experience

Minimum Experience: 3-5 years operations, service or field or project management

• Previous project supervisory

Preferred Experience: (but not required):

• Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Thought Provoking - Capable of making others think deeply on a subject
Team Player - Works well as a member of a group
Loyal - Shows firm and constant support to a cause
Leader - Inspires teammates to follow them
Innovative - Consistently introduces new ideas and demonstrates original thinking
Functional Expert - Considered a thought leader on a subject
Enthusiastic - Shows intense and eager enjoyment and interest
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity

Work-Life Balance - Inspired to perform well by having ample time to pursue work and interests outside of work
Self-Starter - Inspired to perform without outside help
Peer Recognition - Inspired to perform well by the praise of coworkers
Job Security - Inspired to perform well by the knowledge that your job is safe
Growth Opportunities - Inspired to perform well by the chance to take on more responsibility
Goal Completion - Inspired to perform well by the completion of tasks
Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
Financial - Inspired to perform well by monetary reimbursement
Entrepreneurial Spirit - Inspired to perform well by an ability to drive new ventures within the business
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

Bachelors (preferred)

3 - 5 years: Minimum of three - five years of previous operations, service or field or project management experience.
Experience in one or more of the following industries preferred: electronic, fire alarm & life safety, building automation, and/or healthcare.
Previous project supervisory experience.
(required)